Heather Moody
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
2019
2019
years of post-secondary education
Work History
Server
Pizza Hut
Moultrie
06.2025 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Assisted guests with menu selections and answered questions about ingredients.
- Delivered food and beverages promptly to ensure customer satisfaction.
- Provided excellent customer service to ensure satisfaction.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Implemented feedback from customers to improve service quality and menu offerings.
Environmental Services Housekeeper
Colquitt Regional Medical Center
Moultrie
10.2023 - 06.2025
- Maintained cleanliness and sanitation of patient rooms and common areas.
- Operated cleaning equipment and tools following safety protocols consistently.
- Disposed of hazardous waste in compliance with healthcare regulations.
- Collaborated with healthcare teams to prioritize cleaning tasks efficiently.
- Attended required training sessions related to housekeeping tasks.
Sales Associate
Restored Treasures
Valdosta
03.2022 - 08.2023
- Assisted customers in selecting unique home decor and furniture items.
- Organized merchandise displays to enhance store aesthetics and customer experience.
- Processed sales transactions accurately using point-of-sale systems.
- Built rapport with customers, providing personalized shopping assistance and recommendations.
- Collaborated with team members to ensure a well-functioning retail environment.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Built and maintained relationships with peers and upper management to drive team success.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Developed promotional strategies to increase sales volume.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Education
Tift County High School
Tifton, GASome College (No Degree) - Nursing
Abraham Baldwin Agricultural College
Tifton, GASome College (No Degree) - Psychology
Regents University
Virginia Beach, VASkills
- Food service
- Menu knowledge
- Cash register operation
- Sanitation practices
- Customer order management
- Retail sales strategies
- Team collaboration
- Visual merchandising
- Effective communication
- Time management
- Training development
- Upselling techniques
- Positive and professional
- Customer feedback management
- Hospitality service expertise
- High volume dining
- Performance improvement
- Sales expertise
Accomplishments
- Environmental Services Retention team member at Colquitt Regional
- PizzaHut Google Reviews competition winner
Affiliations
- Active member of Doerun Church of God
- Single Mother to 7 year old son named Arrow
- Artist
- Book Lover
- Gardener
References
References available upon request.
Timeline
Server
Pizza Hut
06.2025 - Current
Environmental Services Housekeeper
Colquitt Regional Medical Center
10.2023 - 06.2025
Sales Associate
Restored Treasures
03.2022 - 08.2023
Tift County High School
Some College (No Degree) - Nursing
Abraham Baldwin Agricultural College
Some College (No Degree) - Psychology
Regents University