Heather Morales
Radcliff ,KY
Summary
Dedicated Pharmacy Technician with proven problem-solving skills at St. Matthew’s Specialty Pharmacy. Enhanced workflow efficiency through meticulous medication dispensing and inventory management. Committed to confidentiality and HIPAA compliance while resolving customer inquiries and managing insurance billing, ensuring a seamless experience for healthcare providers and patients alike.
Developed strong organizational and data management skills in fast-paced pharmaceutical environment. Transitioning to new field, bringing experience in managing detailed records and ensuring accuracy under pressure. Looking to leverage these skills in dynamic and challenging new role.
Overview
1
1
year of professional experience
Work History
Pharmacy Technician
St. Matthew’s Specialty Pharmacy
02.2025 - Current
- Answered incoming phone calls, addressing inquiries from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to maintain accurate records.
- Assisted pharmacists with medication dispensing, labeling, and packaging to enhance workflow.
- Calculated dosages, filled prescriptions, and prepared labels with precision.
Education
Physician Assistant Studies
University of Kentucky
Lexington, KY07.1999
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA compliance
- Workflow optimization
- Customer inquiry resolution
- Insurance billing management
Additional Information
Prior experience in cash office, accounts payable and receivable, medical billing, medical insurance, pharmacy benefit verification, prior authorizations. Experience in front and back office roles in several medical specialties.
Timeline
Pharmacy Technician
St. Matthew’s Specialty Pharmacy
02.2025 - Current
Physician Assistant Studies
University of Kentucky
Similar Profiles
ERIC AYIREBI-SIAWERIC AYIREBI-SIAW
Health and Social Care Worker at St. Matthew’s HealthcareHealth and Social Care Worker at St. Matthew’s Healthcare
COLLEEN M. MANNINGCOLLEEN M. MANNING
Registrar Coordinator at St Matthew’s SchoolRegistrar Coordinator at St Matthew’s School
Kiana Alyssa BrownKiana Alyssa Brown
Seniors Program Supervisor at St Matthew’s HouseSeniors Program Supervisor at St Matthew’s House
George McLane Jr.George McLane Jr.
Small Arms Repairer Lead at The Logistics CompanySmall Arms Repairer Lead at The Logistics Company
PARIS HUTCHINSPARIS HUTCHINS
Assistant Manager at Pizza HutAssistant Manager at Pizza Hut