Heather Newsome
Lynn Haven,FL
Summary
Detail-oriented professional with a strong background in office administration. Skilled in communication, problem-solving, and customer service. Ready to enhance operational efficiency and support team success.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Office Administrator/Escrow Closing Coordinator
South Oak Title
Panama City Beach, FL
01.2021 - Current
- Coordinated communication between clients, vendors, and internal teams.
- Scheduled appointments and meetings for staff and clients effectively.
- Maintained office supplies inventory and ordered necessary materials promptly.
- Supported team members with administrative tasks to enhance productivity.
- Coordinated and managed daily administrative operations of the office.
- Composed correspondence such as letters, emails, memos, reports and other documents.
Membership Coordinator
Central Panhandle Association of Realtors
Panama City, FL
08.2017 - 12.2020
- Processed all applications for membership, including those from out of state.
Ensured compliance of all members with state and national licensing requirements.
Facilitated new Member Orientation class, mandatory for all new members.
Served as staff liaison for Young Professional Network (YPN) committee. - Provided support for membership inquiries and resolved issues promptly.
- Developed and distributed newsletters to keep members informed.
- Coordinated member registration and maintained accurate membership records.
Lingerie Department Manager
Dillards Department Store
Panama City Beach, FL
01.2014 - 01.2017
- Oversaw Lingerie Department operations with up to 4 staff members.
- Developed employee schedules to optimize department efficiency.
- Trained and coordinated staff to achieve sales per hour (SPH) goals.
- Monitored and reported on departmental sales performance.
Program Director
Roy. F Collier Community Center
Inez, Kentucky
02.2011 - 01.2014
- Cultivated strong relationships with community partners to achieve shared objectives.
- Promoted special events and offerings via social media and public relations strategies.
- Solicited donations from community partners for various special events.
- Engaged with diverse populations and socioeconomic groups to foster inclusivity.
- Recruited event participation by actively discussing upcoming programs with patrons.
- Collaborated with all employees to optimize talent utilization and coordinate events effectively.
Education
High School Diploma -
Licking Heights High School
Pataskala, OH06-1990
Skills
- Office management and document preparation
- Appointment scheduling and inventory control
- Compliance monitoring
- Customer service
Certification
Florida Notary Public
Timeline
Office Administrator/Escrow Closing Coordinator
South Oak Title
01.2021 - Current
Membership Coordinator
Central Panhandle Association of Realtors
08.2017 - 12.2020
Lingerie Department Manager
Dillards Department Store
01.2014 - 01.2017
Program Director
Roy. F Collier Community Center
02.2011 - 01.2014
High School Diploma -
Licking Heights High School