Heather Paulino

• Checked documents for accuracy and correct signing before notarizing.
• Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
• Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
• Checked documents and identifying credentials for all parties.
• Maintained up-to-date knowledge of state laws and regulations, ensuring full compliance during every transaction.
• Administered oath to document signers to obtain affirmation of truth.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Handled cash transactions and maintained sales and payments records accurately.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Corresponded with clients through email, telephone, or postal mail.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
• Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.

• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
• Collaborated with interdisciplinary healthcare teams to develop individualized care plans tailored to each patient''s needs.
• Provided end-of-life care for terminally ill patients, ensuring they received comfort and dignity during their final days.
• Arranged transportation and accompanied patients to doctors' offices and errands.
• Delivered high-quality personal care services that improved overall health outcomes for patients with various medical conditions or disabilities.
• Maintained a safe and clean environment for patients by adhering to infection control protocols and performing regular housekeeping duties.
• Ensured continuity of care by maintaining accurate records of all interactions, interventions, observations, and outcomes related to each patient''s progress.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted patients with self-administered medications.

Worked with Various Clients . Duties of daily living and helping to keep our elderly community in the comfort of their own homes. Provide excellent Care, Medication reminders, Rides to Appointments, Grocery Shopping, Meal Prep, Assist in Physical Therapy exercises, Keep track of clients Vitals.

• Established strong relationships with local healthcare providers, ensuring comprehensive medical support for memory care residents when needed.
• Conducted sensory stimulation activities for memory care patients, improving mood regulation and reducing agitation incidents.
• Increased family satisfaction with the Memory Care program through effective communication and regular updates on resident progress.