Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Diann McKenna

Dixfield,ME

Summary

Diligent Scheduling Coordinator with 20+ years of healthcare experience and a strong background in coordinating schedules and ensuring smooth operations. Successfully streamlined scheduling processes, enhancing overall efficiency and productivity. Experienced with managing and coordinating complex schedules in fast-paced environment. Utilizes strong organizational skills to ensure efficient scheduling and minimize conflicts. Track record of adapting to changing needs and maintaining effective communication with team members.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Scheduling Coordinator

Orchard Park Rehabilitation Center
08.2023 - Current
  • Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
  • Supported company growth by effectively managing an increasing volume of scheduling requests without compromising service quality.

CNA-M

Fusion Medical Staffing, Travel Position
02.2019 - 06.2023
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • following doctors orders and ensure medications administered as proscribed
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

CRMA/CNA-M

Rumford community Home
07.2012 - 05.2018
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Obtained, recorded and reported patient vital signs for medication administration.
  • Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
  • Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
  • Managed 2 assisted living units, staff education, care plans, chart review.
  • Staff scheduling and resident appointments
  • Established a reputation for excellence in CRMA by consistently meeting deadlines, producing high-quality work, and demonstrating strong attention to detail.

Education

Some College (No Degree) -

Central Maine Community College
Auburn, ME

High School Diploma -

Region 9 Applied Technology
Rumford, ME
01-1998

Skills

  • Customer Service
  • Problem Resolution
  • Supervision and Leadership
  • Dependable and Responsible
  • Multitasking
  • Data entry
  • Strong work ethic
  • Problem-solving
  • Verbal and written communication
  • Time management skills
  • Attention to detail
  • Schedule management

Certification

  • Certified Medication Technician (CMT)
  • Certified Medication Aide (CMA)
  • Phlebotomy - 2011

Timeline

Scheduling Coordinator

Orchard Park Rehabilitation Center
08.2023 - Current

CNA-M

Fusion Medical Staffing, Travel Position
02.2019 - 06.2023

CRMA/CNA-M

Rumford community Home
07.2012 - 05.2018

Some College (No Degree) -

Central Maine Community College

High School Diploma -

Region 9 Applied Technology

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