Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Potts

Waterloo

Summary

Dynamic professional with a strong work ethic and integrity, experienced in customer service at Brown and Sons Fuel. Proven ability to enhance customer satisfaction through effective assistance and problem-solving. Skilled in operating machinery safely and efficiently, while maintaining a focus on continuous improvement and teamwork.

Overview

5
5
years of professional experience

Work History

Cashier

Brown and Sons Fuel
04.2024 - 09.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cook's Assistant

Anthony Wayne Area Council
05.2025 - 07.2025

I was a cook/server for the scouts

Press Operator

Therma Tru Doors
11.2020 - 12.2021
  • Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
  • Performed regular maintenance on press machinery to optimize performance.
  • Supported continuous improvement initiatives within the department through constructive feedback and proactive problem-solving efforts.
  • Promptly removed completed loads from press.

Education

All

Columbia City Joint High School
Columbia City, IN
1992

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Timeline

Cook's Assistant

Anthony Wayne Area Council
05.2025 - 07.2025

Cashier

Brown and Sons Fuel
04.2024 - 09.2025

Press Operator

Therma Tru Doors
11.2020 - 12.2021

All

Columbia City Joint High School