Summary
Overview
Work History
Education
Skills
Timeline
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Heather Price

Brooklyn,MI

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

9
9
years of professional experience

Work History

Administrative Assistant Sr

University Of Michigan
04.2023 - Current
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Lead Dental Assistant

Arbor Dental Associates
09.2020 - 04.2023
  • Enhanced patient comfort by providing thorough explanations of dental procedures and answering questions with patience.
  • Streamlined appointment scheduling and billing processes, improving overall office efficiency.
  • Assisted dentists in various procedures, ensuring accurate treatment delivery and high-quality patient care.
  • Developed strong relationships with patients, fostering a welcoming environment that encouraged return visits.


Front Desk Receptionist

Progressive Dental
02.2020 - 02.2023
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.

Office Manager / Dental Assistant

Endodontic Associates
07.2017 - 02.2020
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.

Dental Assistant / Front Desk Receptionist

Canton Pediatric Dentistry
11.2014 - 06.2017
  • Enhanced patient comfort by providing gentle and thorough dental cleanings.
  • Streamlined appointment scheduling for increased efficiency and reduced wait times.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.

Education

High School Diploma -

Pike Delta York High School
Delta, Ohio
06.2008

Skills

  • Dependable
  • Interpersonal communication
  • Ability to prioritize
  • Team collaboration
  • Team leadership
  • Time management scheduling
  • Maintain patient privacy
  • Multi-tasking
  • Remaining calm under pressure
  • Organizational skills
  • Reception Oversight
  • Document Control
  • Scheduling
  • Quality Assurance

Timeline

Administrative Assistant Sr

University Of Michigan
04.2023 - Current

Lead Dental Assistant

Arbor Dental Associates
09.2020 - 04.2023

Front Desk Receptionist

Progressive Dental
02.2020 - 02.2023

Office Manager / Dental Assistant

Endodontic Associates
07.2017 - 02.2020

Dental Assistant / Front Desk Receptionist

Canton Pediatric Dentistry
11.2014 - 06.2017

High School Diploma -

Pike Delta York High School

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Heather Price