Heather Ryan
Phoenix,AZ
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking opportunities to enhance abilities while contributing to company growth.
Overview
2
2
years of professional experience
Work History
Server
J Jayz Bar & Grill
Big Spring, Texas
11.2023 - 05.2025
- Provided excellent customer service in a fast-paced bar and grill environment.
- Took orders from customers accurately and in a timely manner.
- Upsold menu items, promoting daily specials to increase sales opportunities.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Delivered food orders promptly and courteously.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Server
Coahoma Cafe
Coahoma, Texas
01.2023 - 10.2023
- Managed tables, ensuring timely service and guest satisfaction throughout dining experiences.
- Took and processed food and drink orders accurately and efficiently.
- Handled cash transactions, processed payments, and balanced cash drawer at shift end.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Education
High School Diploma -
Ironwood Highschool
Glendale, AZ05-2005
Some College (No Degree) - General Studies
Maricopa Community Colleges, Glendale Community College
Glendale, AZSkills
- Customer service
- Attention to detail
- Suggestive selling
- Guest engagement
- Order accuracy
- Menu memorization
- Effective customer upselling
- Upselling techniques
- Cash handling
Affiliations
I love spending time in nature. Camping trips, tubing the river, snow boarding. I enjoy meteor showers and BBQ with friends & family. On a rainy day I can spend all day in a good book. I love to joke and play pranks on people. Laughter really is the best medicine!
Timeline
Server
J Jayz Bar & Grill
11.2023 - 05.2025
Server
Coahoma Cafe
01.2023 - 10.2023
High School Diploma -
Ironwood Highschool
Some College (No Degree) - General Studies
Maricopa Community Colleges, Glendale Community College