Heather Smith
Eastsound,WA
Summary
Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
10
10
years of professional experience
Work History
Sales Associate
Orcas Island Ace Hardware
Eastsound , WA
03.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
Sales Associate
Orcas Island Market
Eastsound , WA
04.2011 - 06.2020
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Processed product returns and assisted customers with other selections.
Education
Associate of Arts - Baking And Pastry Arts
The Art Institute of Seattle
Seattle, WA06.2005
High School Diploma -
Sedro Woolley Senior High School
Sedro-woolley, WA06.1994
Skills
- Cash Handling
- Furniture Sales
- Teamwork and Collaboration
- POS System Operations
- Sales Generation
Languages
French
Elementary
Timeline
Sales Associate
Orcas Island Ace Hardware
03.2022 - Current
Sales Associate
Orcas Island Market
04.2011 - 06.2020
Associate of Arts - Baking And Pastry Arts
The Art Institute of Seattle
High School Diploma -
Sedro Woolley Senior High School
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