Heather Sorto
Summary
Results-driven, motivated professional with excellent leadership, project management, and problem-solving abilities, developed several years of progressive administrative experience and Team Leadership skills. Well-versed in all clerical needs of fast-paced offices and successful at adapting quickly to changing business demands. Diligent resource coordinator successful in accomplishing daily needs and exceeding performance targets.
Overview
12
12
years of professional experience
Work History
Human resources/ Office Manager
Loretto Construction
10.2024 - 01.2026
- Supporting workforce operations through handling all onboarding
- Employee relations
- Time tracking
- Payroll, accounts payable and receivable
Community manager
Richmark properties
06.2022 - 01.2024
- Oversee daily operations of the property
- Ensuring the property was in full compliance
- Managed leasing activities, including resident screening, move ins, move outs, and lease enforcement.
- Prepared for regulatory audits and inspections
- Managed financials, including budgeting, rent calculations, accounts payable/receivable and financial reporting
- Managed unit renovation
Community Manager
Spectrum Reality Group
10.2018 - 01.2022
- Overseeing daily operations of the property
- Weekly financial reporting
- Managed financials
- Leasing, resident retention and inquiries marketing, move ins, move outs, eviction processing
- Maintenance staff Coordination
- Ensuring work orders where being completed in a timely manner, ordering parts, and collecting rents
Assistant Manager
Dalcor Properties
09.2013 - 08.2018
- Supported daily operations focusing on tenant relations
- Leasing, collections
- Maintenance coordination
- Assisting the Property manager by handling resident inquiries, processing applications, managing rent collection, and ensuring lease compliance
Education
Medical CMA -
HighTech University
Irving, TX01.2008
High School Diploma -
Irving High School
Irving, TX01.2006
Skills
- Personnel management and staff development
- Customer service and support
- Accounting and payroll
- Accounts payable and receivable
- Marketing strategies
- Inventory control
- Scheduling coordination
- Training facilitation
- Microsoft Office proficiency
- Yardi and OneSite expertise
- Bluemoon software knowledge
Timeline
Human resources/ Office Manager
Loretto Construction
10.2024 - 01.2026
Community manager
Richmark properties
06.2022 - 01.2024
Community Manager
Spectrum Reality Group
10.2018 - 01.2022
Assistant Manager
Dalcor Properties
09.2013 - 08.2018
Medical CMA -
HighTech University
High School Diploma -
Irving High School