Heather Swearingen
Kenai
Summary
Results-driven sales and operations professional with experience across retail, telecommunications, hospitality, and brand promotion. Proven ability to independently manage business operations, drive sales, and deliver exceptional customer experiences. Strong background in consultative sales, inventory management, merchandising, and brand representation, with a reputation for reliability, adaptability, and leadership in fast-paced environments. Comfortable working independently or leading day-to-day operations while consistently meeting performance goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Representative
Cellular World (AT&T Authorized Retailer)
Soldotna, AK
- Current
- Sell AT&T plans/devices and connectivity solutions; resolve account issues, exceed targets, and assist with new-hire training.
Operations Manager
BNB & Gift Store — Seldovia Kachemak Tour Co
Seldovia, AK
04.2025 - 08.2025
- Independently ran BNB and retail operations (reservations, guest service, pricing, housekeeping, inventory, and sales) while controlling expenses and maintaining high standards.
PCA
Always Caring Home Health Care
Soldotna, AK
09.2024 - 03.2025
- Provided in-home ADL support (hygiene, dressing, meals, mobility, housekeeping) and completed detailed service documentation.
Brand Ambassador
Eldorado Group
Cathedral City, CA
02.2024 - 06.2024
- Coordinated and executed in-store demos, created promo materials, educated customers/staff, collected feedback, and reported results across multiple locations.
Brand Ambassador
THC Design
Palm Springs, CA
12.2023 - 06.2024
- Delivered product demonstrations and education, supported promotional execution, and reported performance/feedback to leadership across assigned retailers.
Sales Representative
Emerald & Sage
Palm Springs, CA
08.2023 - 01.2024
- Consultative retail sales with POS (Dutchie), merchandising/display upkeep, and management of online listings/social media (incl. Weedmaps).
Manager
Alaskan Artisans & Crafters Guild
Kenai, AK
12.2022 - 08.2023
- Managed vendor product sales and merchandising for craft fairs and store launch, coordinating inventory and day-to-day operations.
Direct Care Provider
Always Caring Home Health Care
Soldotna, AK
12.2022 - 07.2023
- Supported residents with daily living tasks, meals, cleaning, schedules, and medication administration in a care setting.
Mechanic
Best Shop
Soldotna, AK
06.2022 - 10.2022
- Performed DOT inspections and repairs/diagnostics on fleets, semis, RVs, and heavy equipment (brakes, steering, bearings, basic electrical), completing work orders and parts requests.
Station Chef
Roundabout Pizza & Poke Havana
Clearwater, FL
04.2021 - 06.2021
- Opened restaurant, prepared menu items, ran register/customer service, and maintained kitchen sanitation.
Lead Caregiver
Stay, Play, & Learn Homer
Homer, AK
10.2020 - 03.2021
- Supervised care for up to 12 children (0–5), led learning activities, managed routines, documented progress, and communicated with parents.
Inventory Specialist
Spenard Builders Supply
Homer, AK
03.2020 - 10.2020
- Received/verified shipments, stocked warehouse and floor, maintained inventory records (Excel), and kept back-stock organized.
Station Chef / Line Cook
Main Street Tap & Grill
Kenai, AK
05.2019 - 12.2019
- Opened/closed kitchen, executed prep and cooking across stations, created specials, managed inventory rotation, and maintained sanitation.
Station Chef / Line Cook
Linwood Bar & Grill
Seldovia, AK
04.2018 - 12.2018
- Opened/closed kitchen, handled full-station prep/cook, maintained inventory rotation, and upheld sanitation standards.
Housekeeper
Seldovia Boardwalk Hotel Pub & Grill
Seldovia, AK
04.2017 - 04.2018
- Prepared guest rooms and common areas to hotel standards, stocked supplies, and handled guest requests with strong service.
Prep Cook
Nitro Grill & BBQ
Glennallen, AK
05.2016 - 08.2016
- Opened and prepped kitchen, prepared cold/fried items, maintained sanitation, and supported cashier/customer service.
Assistant Manager
Thyme on the Boardwalk
Seldovia, AK
05.2015 - 08.2015
- Handled cashiering and customer service while managing receiving/stocking, ordering, displays, deposits/invoices, pricing, and nursery plant care.
Education
Certification of Diesel Mechanic - Heavy Equipment and Diesel Technology
University of Alaska Fairbanks
Fairbanks, AK04-2022
General Education Development -
Kenai Peninsula College
Kenai, AK05-2019
Skills
- Technical Proficiency, Negotiation, Conflict management, Event planning, Administrative experience, Sales, Social media marketing, Management
Certification
- Driver's License
- Forklift Certification
- Diesel Mechanic Certification
- BLS Certification
Timeline
Operations Manager
BNB & Gift Store — Seldovia Kachemak Tour Co
04.2025 - 08.2025
PCA
Always Caring Home Health Care
09.2024 - 03.2025
Brand Ambassador
Eldorado Group
02.2024 - 06.2024
Brand Ambassador
THC Design
12.2023 - 06.2024
Sales Representative
Emerald & Sage
08.2023 - 01.2024
Manager
Alaskan Artisans & Crafters Guild
12.2022 - 08.2023
Direct Care Provider
Always Caring Home Health Care
12.2022 - 07.2023
Mechanic
Best Shop
06.2022 - 10.2022
Station Chef
Roundabout Pizza & Poke Havana
04.2021 - 06.2021
Lead Caregiver
Stay, Play, & Learn Homer
10.2020 - 03.2021
Inventory Specialist
Spenard Builders Supply
03.2020 - 10.2020
Station Chef / Line Cook
Main Street Tap & Grill
05.2019 - 12.2019
Station Chef / Line Cook
Linwood Bar & Grill
04.2018 - 12.2018
Housekeeper
Seldovia Boardwalk Hotel Pub & Grill
04.2017 - 04.2018
Prep Cook
Nitro Grill & BBQ
05.2016 - 08.2016
Assistant Manager
Thyme on the Boardwalk
05.2015 - 08.2015
Sales Representative
Cellular World (AT&T Authorized Retailer)
- Current
Certification of Diesel Mechanic - Heavy Equipment and Diesel Technology
University of Alaska Fairbanks
General Education Development -
Kenai Peninsula College