Heather Toller
Land O' Lakes
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
5
5
years of professional experience
Work History
Teacher
Sugar and Spice Learning Center
07.2023 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Demonstrated to students the fundamentals of phonics, numbers, letter recognition, and basic ideas across a range of subjects.
Server
Demores Offshore Bar and Grill
03.2021 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Nursing Assistant
Otterbein Senior Living
09.2020 - 03.2021
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Education
High School Diploma -
Vanguard-Sentinel Career And Technology Centers
Fremont, OH06-2015
Skills
- Classroom management
- Relationship building
- Critical thinking
- Lesson planning
- Behavior management
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Teacher
Sugar and Spice Learning Center
07.2023 - Current
Server
Demores Offshore Bar and Grill
03.2021 - 05.2023
Nursing Assistant
Otterbein Senior Living
09.2020 - 03.2021
High School Diploma -
Vanguard-Sentinel Career And Technology Centers
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