Heather Troskowski
Kerrville,TX
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and boosting sales at Minimart. Leveraged exceptional customer service and sales expertise to foster repeat business and maintain a welcoming environment. Demonstrated reliability and an outgoing personality, excelling in listening and money handling. Achieved notable increases in customer engagement through effective communication and service.
Overview
2
2
years of professional experience
Work History
Sales Associate
Minimart
06.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Friendly upbeat attitude to brighten a customers day
Education
GED - General Knowledge
Tivy High School
Kerrville, TX05.2020
Skills
- Customer Service
- Listening Skills
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Outgoing Personality
- Store Opening and Closing
- Sales expertise
- Cleaning techniques
- Money Handling
Timeline
Sales Associate
Minimart
06.2022 - Current
GED - General Knowledge
Tivy High School
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