Summary
Overview
Work History
Education
Skills
HOBBIES
Timeline
Generic

Heather Yilmaz

Phoenix,AZ

Summary

Hello, I am an experienced Craft Spirits Specialist that is focused on developing customer relationships, building brands, and growing new and existing business in the market. I am trustworthy and reputable among the craft spirits and cocktail community, which has allowed me to build strong, meaningful, and dynamic relationships with key buyers, colleagues, and suppliers. I am looking to challenge myself in a perpetually growing environment, in which I can grow personally and professionally. I am a team player and I look forward to adding value to your company's team.

Overview

14
14
years of professional experience

Work History

Craft & Luxury Specialist

REPUBLIC NATIONAL DISTRIBUTING COMPANY
06.2021 - Current
  • Manage accounts to provide customer satisfaction and help grow existing business
  • Develop and maintain comprehensive understanding of products, services, and competitors to enhance sales presentations
  • Meet with existing and prospective customers to discuss business needs and recommend optimal solutions
  • Engage with suppliers and make introductions to key accounts; focus on building brands and relationships with key buyers
  • Design cocktail menus

Bartender

The Parlor Pizzeria
06.2019 - 06.2021
  • Served high guest volumes during regular shifts including days, nights, and weekends
  • Collaborated with supplier and distributor partners to develop cocktail programs
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
  • Maintained a clean and neat work environment to enhance guest experience and provide top level service

Bar Manager/Bartender

Valley Bar/Crescent Ballroom
02.2014 - 06.2019
  • Performed closing duties included running reports, balancing cash registers, and locking up
  • Maximized customer service by training staff, overseeing operations, and resolving issues
  • Crafted special drink and cocktail menu items for seasonal offerings
  • Coordinated staff schedules and maintained adequate coverage for all shifts
  • Managed inventory and receiving of food and beverage orders
  • Served high customer volumes during special events, nights, and weekends.

Server

The Vig
03.2010 - 02.2015
  • Served food and beverages promptly with focused attention to guest's needs
  • Worked with the POS system to place orders, manage bills, and keep sections organized
  • Developed strong relationships with regular guests and provided tailored customer service
  • Maintained clean and organized dining areas to uphold restaurant standards

Education

High School Diploma -

Booneville High School
Booneville, AR

Skills

  • Customer Development
  • Time Management
  • Team Collaboration
  • Adaptability and Flexibility

HOBBIES

  • Spending time outdoors
  • Cooking
  • Travel
  • Gardening

Timeline

Craft & Luxury Specialist

REPUBLIC NATIONAL DISTRIBUTING COMPANY
06.2021 - Current

Bartender

The Parlor Pizzeria
06.2019 - 06.2021

Bar Manager/Bartender

Valley Bar/Crescent Ballroom
02.2014 - 06.2019

Server

The Vig
03.2010 - 02.2015

High School Diploma -

Booneville High School
Heather Yilmaz