Heather L. Alwine
Otisville,NY
Summary
Professional An accomplished professional with expertise in executive administration skills, as well as reporting, editing and advertising sales and customer relations.
Overview
24
24
years of professional experience
Work History
Executive Assistant
RockWeb Systems, Inc.
Stony Point, NY
08.2007 - Current
- Responsible for running the day-to-day for a small web design/news company.
- Answered telephones/redirected incoming calls
- Provided excellent customer service
- Attended meetings with CEO to take notes
- Managed CEO’s calendar
- Set up hosting environments on company Server -Installed SSL certificates
- Helped clients manage Wordpress sites -Set up customer billing
- Helped with hiring decisions
- Coordinated interns
- Posted articles to site and social media
Freelance
OpenGate Marketing Communications
08.2005 - 07.2007
- Responsible for forming/maintaining relationships with press
- Contacted key editors to confirm that they received press releases
- Pitched story ideas
Press Relations Coordinator
Ellen Jaffee for County Executive
Suffern, NY
08.2005 - 11.2005
- Responsible for maintaining relationships with campaign press
- Prepared/distributed media advisories and press releases
- Organized press conferences for candidate
- Maintained scrapbook of press coverage throughout campaign
Reporter
The Rockland County Times
Nanuet, NY
05.1999 - 10.2005
- Responsible for seeking out, researching and writing accurate articles
- Conducted original research
- Generated story ideas
- Conducted telephone and in-person interviews
Managing Editor
Rockland County Times
Nanuet, NY
11.2001 - 08.2005
- Responsible for the overall content and accuracy of a weekly newspaper
- Coordinated staff of reporters
- Arranged for event coverage
- Proofread/edited articles
- Conducted general public relations for the newspaper
Account Representative
Rockland County Times
Nanuet , NY
01.2001 - 09.2001
- Responsible for obtaining and placing advertisements
- Handled planning, booking and creating advertisements
- Worked with clients to produce powerful ad copy
- Planned and carried out special sections and promotions
- Maintained productive relationships with business owners, leaders and community members
Education
Bachelor of Arts - Communications, Sociology
05.2000
Dean’s List
Skills
- Articulate and Well-Spoken
- Social Media Knowledge
- Proper Phone Etiquette
- Strong Problem Solver
- Customer Service
- Verbal and Written Communication
- Intuit QuickBooks
- Call Routing
- Slack
- Visitor Greeting
- Invoice Preparation
Timeline
Executive Assistant - RockWeb Systems, Inc.
08.2007 - Current
Freelance - OpenGate Marketing Communications
08.2005 - 07.2007
Press Relations Coordinator - Ellen Jaffee for County Executive
08.2005 - 11.2005
Managing Editor - Rockland County Times
11.2001 - 08.2005
Account Representative - Rockland County Times
01.2001 - 09.2001
Reporter - The Rockland County Times
05.1999 - 10.2005
Marist College - Bachelor of Arts, Communications, Sociology
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