Heavan Raymer Holt
Nashville,TN
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Server
Landry's Seafood
Nashville, TN
05.2025 - Current
- Delivered exceptional customer service to enhance dining experiences.
- Managed multiple tables efficiently in high-pressure environments.
- Collaborated with kitchen staff to ensure timely food delivery.
- Trained new servers on menu details and service protocols.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Recommended menu items based on customer preferences and dietary needs.
Desk Attendant/Resident Assistant
Ellington Hall/ Arnold Pryor Place
01.2023 - 05.2024
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Coordinated communication between guests and facility staff to enhance visitor experience.
- Assisted in implementing safety protocols, promoting a secure environment for residents and guests.
- Monitored facility access, ensuring compliance with security measures and regulations.
Food Worker
Freshens
10.2022 - 01.2023
- Operated food preparation equipment following safety and sanitation standards.
- Trained new staff on food handling procedures and customer service techniques.
- Ensured high-quality food presentation while adhering to established recipes.
Cashier
Publix: Belle Meade
06.2021 - 08.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and service-related issues.
- Maintained accurate cash drawer, ensuring balanced transactions at end of shifts.
- Collaborated with team members to enhance workflow during peak hours.
Education
High School -
Hume-Fogg Academic High School
Nashville, TN01.2022
Bachelor of Science - Poltical Science
University of Tennessee, Martin
Martin, TN12-2025
Skills
- Team player
- Strong work ethic
- Friendly customer service
- Excellent communication
- Organizationally minded
- Flexible
- Creative
- Supportive
- Responsible
Timeline
Server
Landry's Seafood
05.2025 - Current
Desk Attendant/Resident Assistant
Ellington Hall/ Arnold Pryor Place
01.2023 - 05.2024
Food Worker
Freshens
10.2022 - 01.2023
Cashier
Publix: Belle Meade
06.2021 - 08.2022
High School -
Hume-Fogg Academic High School
Bachelor of Science - Poltical Science
University of Tennessee, Martin
Hobbies and Interests
Painting, Volunteering, Playing video games, Listening to music