Heaven Britten
Los Angeles,CA
Summary
Driven professional with proven expertise in customer service and cash handling, honed at Cricket Wireless. Excelled in teamwork and collaboration, enhancing store visual appeal and fostering customer loyalty through attentive service. Skilled in multitasking and problem-solving, consistently meeting goals with a flexible approach. Demonstrates strong cash register operation and listening skills, ensuring high customer satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Associate
Cricket Wireless
03.2024 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Customer Service Retail Sales Consultant
Vans Shoe Store
02.2022 - 10.2022
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Promise Charter High School
Los Angeles, CA06.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Goal-Oriented
- Cash Handling
- Flexible Schedule
- Cash Register Operation
- Stocking and Receiving
Timeline
Sales Associate
Cricket Wireless
03.2024 - 09.2024
Customer Service Retail Sales Consultant
Vans Shoe Store
02.2022 - 10.2022
Promise Charter High School
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