Heaven Coleman
Dallas
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
DTLR
Dallas
04.2023 - Current
- Provided accurate information about products, prices and services.
- Demonstrated product features and benefits for customers' needs.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Maintained up-to-date knowledge of store merchandise and policies.
- Assisted customers with product selection, sizing and styling.
- Helped customers find specific products, answered questions, and offered product advice.
Cashier
Taco Cabana
Dallas
03.2024 - 08.2024
- Resolved customer complaints professionally in accordance with company policy.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
Crew Leader
Sonic
Dallas
08.2020 - 03.2023
- Responded promptly to customer inquiries concerning services provided by the crew.
- Assisted in resolving customer complaints or issues quickly and efficiently.
- Managed multiple employees in various job tasks throughout phases of project completion.
- Inspected cleanliness, organization and safety of job sites after every shift.
Cashier
Braum's Ice Cream & Burger Restaurant
Dallas
06.2020 - 08.2020
- Resolved customer complaints professionally in accordance with company policy.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
Education
High School Diploma -
Nimitz High School
Irving, TX06-2024
Skills
- Customer service
- Product knowledge
- Communication skills
- Verbal/written communication
- Time management
- Listening skills
- Relationship building
Certification
- Substitute Teacher Certification
Timeline
Cashier
Taco Cabana
03.2024 - 08.2024
Sales Associate
DTLR
04.2023 - Current
Crew Leader
Sonic
08.2020 - 03.2023
Cashier
Braum's Ice Cream & Burger Restaurant
06.2020 - 08.2020
High School Diploma -
Nimitz High School
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