Heaven Payne
Summerfield,FL
Summary
Organized Surgery Scheduling Coordinator with relevant experience in managing surgical schedules, coordinating surgeon availability, and handling patient inquiries. Strengths include strong communication skills, ability to prioritize tasks effectively, and adaptability in fast-paced healthcare environments. Proven track record of improving scheduling efficiency while maintaining high levels of patient satisfaction.
Overview
3
3
years of professional experience
Work History
Surgery Scheduling Coordinator
Advanced ObGyn
Leesburg, Florida
03.2023 - Current
- Assisted in the scheduling of surgeries for patients, ensuring accuracy and timeliness.
- Created a database to track patient information, surgery dates and other relevant data.
- Coordinated with medical staff to ensure that all necessary paperwork was completed prior to scheduled procedures.
- Communicated with insurance companies to determine coverage for specific procedures.
- Worked closely with doctors' offices to coordinate patient referrals for surgery services.
- Responded promptly to inquiries from patients or their families regarding upcoming surgeries.
- Facilitated communication between surgeons, nurses, technicians and other healthcare professionals involved in the care of patients undergoing surgery.
Medical Receptionist
Advanced OB/GYN
Leesburg
03.2023 - Current
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
Dental Assistant
Village Endodontics
The Villages, Florida
04.2022 - 12.2022
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
Education
High School Diploma -
Lake Weir High School
Ocala, FL05-2020
Dental Assisting School
Leesburg, FLSkills
- HIPAA compliance
- Procedure scheduling
- Surgical care
- Patient coordination
- Insurance verification
- Calendar management
- Insurance pre-certifications
- Schedule coordination
- Tool sterilizing
- Payment collection
- Documentation scanning
Timeline
Surgery Scheduling Coordinator
Advanced ObGyn
03.2023 - Current
Medical Receptionist
Advanced OB/GYN
03.2023 - Current
Dental Assistant
Village Endodontics
04.2022 - 12.2022
High School Diploma -
Lake Weir High School
Dental Assisting School