Heaven Romero
Milton,FL
Summary
Hardworking Collections Specialist adept at persuading customers and obtaining payments. Strong researcher with top-notch follow-through and meticulous attention to detail.
Overview
4
4
years of professional experience
Work History
Delinquency Control Counselor
TEKsystems
06.2024 - Current
- I have helped many members with the hurricanes that hit in the south.
- Conducted thorough account reviews to identify patterns of delinquency and suggest appropriate actions.
Manger
McDonald's
01.2021 - 06.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Opp Highschool
Opp, ALSkills
- Negotiation Techniques
- Motivational Interviewing
- Financial Counseling
- Empathy Development
Timeline
Delinquency Control Counselor
TEKsystems
06.2024 - Current
Manger
McDonald's
01.2021 - 06.2024
High School Diploma -
Opp Highschool
Similar Profiles
Jilian CollinsJilian Collins
Contract Deployment Engineer at TEKsystemsContract Deployment Engineer at TEKsystems
Rokeya SykesRokeya Sykes
Quality Assurance Specialist at TEKsystemsQuality Assurance Specialist at TEKsystems
Valerie LoveValerie Love
Family Enrollment Couselor at TEKsystemsFamily Enrollment Couselor at TEKsystems
Tariq MooreTariq Moore
Information Technology Sr. Support Analyst at TEKsystemsInformation Technology Sr. Support Analyst at TEKsystems
Mariano IrizaMariano Iriza
Guest Advocate at Chick-fil-AGuest Advocate at Chick-fil-A