Heaven Williams
Lawton
Summary
Dynamic administrative professional with a proven track record at Comanche Nation, excelling in client relations and records retrieval. Adept at scheduling and managing multiple tasks, I enhance operational efficiency while maintaining confidentiality. My strong communication skills and attention to detail ensure exceptional service and support for organizational objectives.
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Comanche Nation
08.2025 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Administrative Receptionist
Comanche Nation Tribe
08.2024 - 08.2025
- Maintained confidentiality of information regarding clients and company.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
Photographer/Reporter
Comanche Nation Tribe
06.2022 - 08.2024
- Digitally edited photos to enhance appearance.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Photographed high-quality images for various print and digital projects.
- Planned and prepared for on-location and studio shoots.
- Researched and produced daily news reports.
- Stayed up-to-date with current events and trends to stay ahead of competition.
Administrative Assistant
St. Mary's Hospital
01.2018 - 11.2018
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Volunteered to help with special projects of varying degrees of complexity.
- Scheduled shifts for the volunteers at the hospital.
- Helped set up for events with the hospital team.
- The point of contact for the volunteers at the hospital.
Afterschool Staff
City Of Tucson
08.2010 - 07.2014
- Enforced guidelines, policies and procedures.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Introduced children to educational games and activities to boost learning.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Provided homework help
- Provided emotional support and guidance to children during difficult times.
Education
Associate of Applied Science - Health Sciences
Cameron University
Lawton, OK05-2027
No Degree - Phlebotomy Certification
Great Plains Technology
LawtonNo Degree - Certified Nurses Assistant
Pima Community College
Tucson, AZHigh School Diploma -
Tucson High Magnet School
Tucson, AZ05-2014
Skills
- Reception oversight
- Records retrieval
- Scheduling
- Research
- Letter preparation
- Check processing
- Memo preparation
- Bookkeeping
- Mail handling
- Filing
- Client relations
- Database organization
- Billing and coding
Certification
- Certified Nurses Assistant
- Certified Phlebotomist
Timeline
Administrative Assistant
Comanche Nation
08.2025 - Current
Administrative Receptionist
Comanche Nation Tribe
08.2024 - 08.2025
Photographer/Reporter
Comanche Nation Tribe
06.2022 - 08.2024
Administrative Assistant
St. Mary's Hospital
01.2018 - 11.2018
Afterschool Staff
City Of Tucson
08.2010 - 07.2014
Associate of Applied Science - Health Sciences
Cameron University
No Degree - Phlebotomy Certification
Great Plains Technology
No Degree - Certified Nurses Assistant
Pima Community College
High School Diploma -
Tucson High Magnet School
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