Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Heavyn Westley

Abbeville,LA

Summary

Enthusiastic worker eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Sales Associate

Dillards
Lafayette , LA
11.2023 - Current
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Helped customers find specific products, answered questions and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.

Online Personal Shopper/Meat/Producer

Walmart
Abbeville, LA
01.2023 - 01.2024
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Maintained positive relationships with grocery store personnel by being professional and friendly.
  • Scanned items when pulling from shelves to update system stock information.

Crew Member

McDonald's
Abbeville, LA
05.2020 - 05.2023
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Talked pleasantly with customers while taking orders and promoted positive image for business
  • Memorized over 30 menu items and rotating specials in order to give customized recommendations to guest
  • Helped both new and tenured colleagues in maneuvering the system and building their job knowledge
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time
  • Drove team success by quickly completing assigned tasks.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Explained current promotional information and items to patrons.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Education

High School Diploma -

Abbeville High School
Abbeville, LA
05.2023

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Store Opening and Closing
  • Taking Orders
  • Handling Complaints
  • Payment Processing
  • Special Orders and Dietary Restrictions
  • Employee Training and Supervision
  • Cash Handling
  • Detail-Oriented
  • Prioritization and Organization
  • Clear verbal and Written Communication
  • Record keeping and Documentation
  • Flexible Schedule
  • Deadline driven

Accomplishments

  • Led team to achieve exceptional earning recognition from upper management and financial reward.
  • Recognized as Employee of the month for outstanding performance and team contributions.
  • Consistently maintained high customer satisfaction ratings.

Timeline

Sales Associate

Dillards
11.2023 - Current

Online Personal Shopper/Meat/Producer

Walmart
01.2023 - 01.2024

Crew Member

McDonald's
05.2020 - 05.2023

High School Diploma -

Abbeville High School

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Heavyn Westley