Heba Elshaer
Laguna Niguel,CA
Summary
Dynamic professional offering a strong history of success in food service roles. Adept in carrying out tasks with a focus on quality and adherence to company standards. The talented individual produces both satisfied customers and exceptional sales growth. Personable Sandwich Artist with a strong track record of promoting customer satisfaction and loyalty. Adept in managing small details and focusing on quality to provide exceptional service. Comfortable working in high-volume establishments.
Overview
4
4
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
Laguna Niguel, CA
11.2019 - Current
- Completed opening, closing, and shift change tasks by following company guidelines.
- Maintained cleanliness of work area throughout shift.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
- Cleaned tables, chairs, counters, floors, trays, dishes, and silverware after each shift.
- Operated cash registers to process payments from customers.
- Operated cash register to accept cash or credit card payments and issue receipts for transactions.
- Kept customer and food preparation areas clean and well-organized.
- Assisted team members during peak hours when necessary.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Upsold additional items to increase store profits.
Education
Associate of Arts - Finance And Accounting
Faculty of Commerece
Egypt07-2000
Skills
- Menu Recommendations
- Food Preparation
- Menu Memorization
- Order Management
- Attention to Detail
- Interpersonal Communication
- Cash Handling
- Phone and Online Order Processing
- Task Delegation
- Creativity and Innovation
- Flexible Schedule
- Problem-Solving
- Task Prioritization
- POS System Expertise
- Concise Time Management
- Customer Service
- Order Accuracy
- Money Handling
Languages
Arabic
Professional
Timeline
Sandwich Artist
SUBWAY®Restaurants
11.2019 - Current
Associate of Arts - Finance And Accounting
Faculty of Commerece
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