Hector Alfaro
Fort Worth,Texas
Summary
Highly motivated Regional Sales Manager with exceptional analysis and leadership skills. Known for success in client retention and sales goals achievement. Offering 7 years of sales experience.
Overview
8
8
years of professional experience
Work History
Regional Sales Manager
Sentry Surveillance Inc
Dallas-Fort Worth, TX
03.2023 - Current
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Provided exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Negotiated favorable contract terms with vendors in support of cost reduction efforts and improved profitability margins for the region''s business operations.
- Conducted product demonstrations and presentations to potential clients to capture more sales.
HVAC Technician
Dandy Duct
Addison, TX
01.2022 - 01.2023
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Repaired and replaced motors, bearings and belts.
- Worked overtime, holidays and weekends to accommodate company needs.
- Kept accurate records of time and materials used for each job to compile into service reports.
- Surveyed building layout and gathered materials before beginning repairs.
- Increased sales by offering advice on purchases and promoting additional products.
Account Executive
DNY Solutions
Dallas, TX
06.2019 - 01.2022
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Prospected new clientele through networking, cold calling, canvassing and referrals.
- Drove new business development through qualifying leads, building relationships and executing strategic sales.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Marketed and sold solutions and services to stakeholders across multiple levels of organization.
- Identified customer needs and achieved service levels that met and exceeded expectations.
- Helped customers navigate choices between services with support for questions such as terms, pricing and availability.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Account Manager
Dynamic Dallas Solutions
Dallas , TX
04.2016 - 06.2019
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development and customer servicing.
- Liaised between account holders and various departments.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Listened attentively to client feedback and worked with product development team to introduce new services.
- Worked closely with network administrators and server engineers to deliver quality service.
- Maintained documentation for telecommunication systems, equipment inventory and floor plans.
Education
High School Diploma -
Memorial Pathway Academy
Garland, TX06-2017
Skills
- Upselling and Cross Selling
- Consultative and relationship selling
- Budget Management
- Performance Evaluations
- Customer Service
- Customer Relationship Building
- Sales Presentations
- Territory Management
- Client Account Management
- Coaching and Mentoring
- Team motivation
Languages
English
Professional
Spanish
Professional
Timeline
Regional Sales Manager
Sentry Surveillance Inc
03.2023 - Current
HVAC Technician
Dandy Duct
01.2022 - 01.2023
Account Executive
DNY Solutions
06.2019 - 01.2022
Account Manager
Dynamic Dallas Solutions
04.2016 - 06.2019
High School Diploma -
Memorial Pathway Academy
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