Hector Andrade
Houston,TX
Summary
Strong in design and integration with intuitive problem-solving skills. Experienced in Java, C++, Python, Javascript, HTML, CSS, and SQL. Passionate about implementing and launching new projects.
Overview
2
2
years of professional experience
Work History
Teller
Members Trust Federal Cr Un
Houston, TX
07.2022 - Current
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Calculated fees due, interest and change for customer transactions.
- Wrote and distributed customer correspondence.
Teller
First Community Credit Union
Houston, Tx
10.2021 - 07.2022
- Precisely maintained records of transactions verifying that the paperwork is correctly organize
- Identified sales opportunities and referred customers to branch partners in financial services.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Educated customers on use of banking website and mobile apps.
- Maintained friendly and professional customer interactions.
Team Member
Whataburger
Richmond, TX
09.2020 - 08.2021
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Maintained productive, efficient approach to all tasks.
Education
Associate of Science - Computer Science
Houston Community College
Houston, TX12.2023
Skills
- Profit and Loss Management
- Ability to Reason
- Microsoft Excel, Word, Outlook, PowerPoint
- Functionality Testing
- Risk Modeling
- Customer Service
- Problem Diagnostics
- Financial Analysis
- Critical Thinking
- Fast Learning
- Account Collections
- Work Prioritization
Timeline
Teller
Members Trust Federal Cr Un
07.2022 - Current
Teller
First Community Credit Union
10.2021 - 07.2022
Team Member
Whataburger
09.2020 - 08.2021
Associate of Science - Computer Science
Houston Community College