Hector Benitez
Yakima,WA
Summary
Dynamic leader with proven expertise in team leadership and complex problem-solving. At H C First Aid Company LLC, I enhanced customer satisfaction and maximized productivity by effectively managing budgets and cross-training staff. Skilled in MS Office and adept at fostering teamwork, my strategies significantly improved safety performance and operational efficiency at Gilbert Orchards.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Manager
H C First Aid Company LLC
11.2023 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Orchard Safety Manager
Gilbert Orchards
06.2007 - 07.2023
- Collaborated with management to develop company-wide safety policies, procedures, and guidelines.
- Conducted thorough accident investigations to identify root causes and prevent future occurrences.
- Developed and implemented safety programs.
- Reduced accident rates through proactive hazard identification, analysis, and mitigation strategies.
- Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
- Implemented corrective actions following incidents to minimize risks and improve overall safety performance.
- Developed and executed training programs for employees, improving overall safety awareness and compliance.
- Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
- Facilitated meetings with upper management and executives to discuss ways that safety could be improved.
- Leveraged OSHA standards as a basis for developing effective safety protocols tailored to organizational needs.
- Coordinated facility inspections with external auditors to ensure adherence to industry best practices and regulatory requirements.
- Conducted safety audits and inspections to identify workplace hazards and deficiencies.
- Researched and devised new safety initiatives and strategies to improve safety performance.
- Educated employees on hazardous waste management, emergency response and safe work practices.
Education
Associate of Arts -
Yakima Valley Community College
Yakima, WA06.2014
High School Diploma -
Wapato High School
Wapato, WA06.2006
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Schedule Preparation
- Budget Control
- Customer Service
- Teamwork and Collaboration
- Computer Skills
- Adaptability and Flexibility
- Problem-Solving
- Task Delegation
- MS Office
Certification
- First Aid/ CPR, AED, and Blood Borne Pathogens Certification
- WPS Certified Trainer - Active License
- Supervisor Drug & Alcohol Training Certificate
- WPS Trainer of Pesticide Handlers and Agriculture workers
- FSMA Water Quality Testing Workshop Certificate
- Certificate of training for North respirators
Languages
Spanish
Native or Bilingual
Timeline
Manager
H C First Aid Company LLC
11.2023 - Current
Orchard Safety Manager
Gilbert Orchards
06.2007 - 07.2023
Associate of Arts -
Yakima Valley Community College
High School Diploma -
Wapato High School
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