Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hector Felipe

Dallas,TX

Summary

Driven professional with proven expertise in customer service and cash handling, honed at Luna Grill. Excelled in addressing customer needs, boosting sales through personalized recommendations, and fostering repeat business. Demonstrated ability to work flexibly, efficiently managing payments and resolving issues, underscoring a commitment to enhancing customer satisfaction and operational success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Cashier

Luna Grill
06.2024 - Current
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Built relationships with customers to encourage repeat business.

Crew Members

Chipotle
04.2023 - 04.2024
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Became familiar with products to answer questions and make suggestions.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Cashier

The Halal Guys
01.2022 - 08.2022
  • Identified and resolved discrepancies and errors in customer accounts.
  • Learned duties for various positions and provided backup at key times.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

Kaufman High School
Kaufman, TX
05.2023

Skills

  • Cash Handling
  • Returns processing
  • Payment Collection
  • Customer Service
  • Customer Assistance
  • Issue Resolution

Languages

Spanish
Professional Working

Timeline

Cashier

Luna Grill
06.2024 - Current

Crew Members

Chipotle
04.2023 - 04.2024

Cashier

The Halal Guys
01.2022 - 08.2022

Kaufman High School
Hector Felipe