Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Hector Hernandez

Indianapolis,IN

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated logistics coordinator with experience leading dispatching activities using team management and complex problem-solving skills. Resourceful at juggling multiple tasks when scheduling deliveries, optimizing routes and prioritizing jobs. Practiced in opening, delegating and closing tickets with speed and accuracy.

Overview

7
7
years of professional experience

Work History

Dispatcher

Omada Worldwide Expedite
Plainfield, IN
07.2022 - 12.2023

Paintless Dent Repair Technician

Carvana
Greenfield, IN
11.2020 - 06.2022
  • Examined vehicles to determine the extent of damage and recommended repair methods.
  • Removed dents from metal bodywork using specialized tools such as rods, hammers, picks, and glue pullers.

Dispatcher

Omada Worldwide Expedite
Plainfield, IN
01.2017 - 10.2020
  • Provided timely updates to customers regarding their orders or requests.
  • Assigned drivers to appropriate routes based on customer needs.
  • Tracked vehicles using GPS technology and provided real-time status updates as needed.

Education

High School Diploma -

Plainfield High School
Plainfield, IN
05-2017

Skills

  • Adjusting Routes
  • Driver Communication
  • Prioritizing Calls
  • Dispatch Coordination
  • Sylectus Proficiency
  • Service Planning

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Dispatcher

Omada Worldwide Expedite
07.2022 - 12.2023

Paintless Dent Repair Technician

Carvana
11.2020 - 06.2022

Dispatcher

Omada Worldwide Expedite
01.2017 - 10.2020

High School Diploma -

Plainfield High School

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Hector Hernandez