Hector Hernandez
Pane E Vino
Fulshear,TX
2
Languages
5
years of professional experience
Customer-focused and dependable professional with experience in customer service, hospitality, and logistics. Skilled at communicating effectively with clients, resolving issues in fast-paced environments, and managing multiple priorities while maintaining a positive attitude. Strong organizational and time management skills with a proven ability to work independently and adapt quickly to new technologies and processes. Seeking a remote or hybrid Customer Support, Administrative, Operations, or Client Services role where I can contribute with excellent service, attention to detail, and a commitment to delivering outstanding customer experiences.
Work History
Delivery Driver
1 Year- Managed delivery routes efficiently while meeting strict deadlines.
- Used GPS and mobile applications to coordinate deliveries and resolve route issues.
- Maintained accurate delivery records and communicated with customer support when needed.
- Demonstrated strong time management and independent problem-solving skills.
Assistant Manager / Server
4 Years 7 Months- Aided in daily restaurant functions, promoting smooth workflow and high-quality customer service.
- Supported management in coordinating staff training and resolving issues.
- Handled multiple tasks in a dynamic environment, ensuring precision and detail.
- Assisted with managing inventory, opening and closing tasks, and operational duties.
- Processed transactions efficiently, managing payments and maintaining accurate records.
- Cultivated effective communication, leadership, and collaboration skills.
- Delivered outstanding service in a bustling dining atmosphere.
- Coordinated table assignments and facilitated prompt food delivery to boost guest satisfaction.
- Contributed to training new servers on menu knowledge and service standards.
Education
Bachelor - Bachelor’s Degree in Customs Administration
Skills
Customer Service
Verbal & Written Communication
Problem Solving
Time Management
Organization & Multitasking
Attention to Detail
Microsoft Office (Word
Excel
Outlook)
Google Workspace (Docs
Sheets
Gmail)
Team Collaboration
Data Entry
Adaptability
Fast Learner
Technical Skills
- Microsoft Word
- Microsoft Excel
- Google Sheets
- Gmail & Outlook
- Mobile Apps
- Basic Computer Skills
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Delivery Driver
Amazon
08.2025 - CurrentRead More
Assistant Manager / Server
Pane E Vino
01.2022 - CurrentRead More
UNERMB
Bachelor from Bachelor’s Degree in Customs Administration
Read More