Hector Lopez
Phoenix,AZ
Summary
Dynamic leader and bilingual communicator with a proven track record at GEICO, adept at driving sales and delivering exceptional customer service. Expert in suggestive selling and leveraging strong work ethic to exceed targets. Demonstrated leadership in managing teams for operational excellence, achieving customer satisfaction, and fostering client relationships.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Server
Pinnacle Peak General Store And Cafe
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Restaurant Manager
Raising Cane's Restaurants
Goodyear, AZ
12.2023 - 12.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Insurance Sales Agent
GEICO
Gilbert, AZ
04.2023 - 12.2024
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Contributed to agency success by consistently meeting or exceeding monthly sales targets.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Generated quotes and proposals for clients to match individual needs.
Education
Camelback High School
Phoenix, AZ2021
Skills
- Strong work ethic
- Exceptional customer service
- Suggestive selling
- Bilingual
- Leadership experience
Certification
- Manager ServSafe
- Personal lines insurance license
Timeline
Restaurant Manager
Raising Cane's Restaurants
12.2023 - 12.2024
Insurance Sales Agent
GEICO
04.2023 - 12.2024
Server
Pinnacle Peak General Store And Cafe
Camelback High School