Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hector Paz Viera

ARLINGTON,VA

Summary

Proven delivery expert with a track record of enhancing customer satisfaction through efficient route optimization and timely deliveries at Amazon. Excels in GPS navigation and maintaining strong client relationships, demonstrating dependability and a positive attitude. Skilled in vehicle maintenance and safe driving, consistently upholding professionalism in high-pressure environments.

Overview

6
6
years of professional experience

Work History

Delivery Driver

Amazon
10.2019 - 08.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
  • Maintained clean and safe vehicle, contributing to positive image of company.
  • Supported positive customer experience by resolving delivery issues promptly and effectively.

Laborer

Pillar Construction
08.2018 - 09.2019

Education

High School Diploma -

Wakefield High School
Arlington, VA
06.2014

Skills

  • Customer Service
  • Positive Attitude
  • Valid Driver's License
  • Teamwork and Collaboration
  • Dependable and reliable
  • Punctual and Reliable
  • Time Management
  • Safe Driving
  • Loading and unloading
  • Clean Driving Record
  • GPS and route planning
  • Safe Driving Record
  • GPS Navigation
  • Heavy Lifting
  • Order picking and processing
  • Roads and highways knowledge
  • GPS Operation
  • Vehicle Cleaning and Maintenance
  • Traffic laws knowledge
  • Local routes understanding
  • Cargo Handling
  • Vehicle Inspection
  • Commercial driving
  • Logistics knowledge
  • Pre-Trip and Post-Trip Inspections
  • FLUENT IN LANGUAGE
  • Dependability and Honesty
  • Ability to Lift 50 Pounds
  • Strong Working Relationships
  • Customer Support
  • Traffic Laws and Regulations

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Delivery Driver

Amazon
10.2019 - 08.2024

Laborer

Pillar Construction
08.2018 - 09.2019

High School Diploma -

Wakefield High School

Similar Profiles

CREATE PROFILE
Hector Paz Viera