Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Hector Rodriguez Monge

San Luis Obispo,CA

Summary

Adaptable and solution-focused with talent for optimizing team performance and operational efficiency. Possesses comprehensive understanding of business operations and process improvement, coupled with strong analytical and problem-solving skills. Driven to enhance productivity and achieve measurable results through effective team leadership.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Area Coach of Operations

Taco Bell
San Luis Obispo, CA
02.2026 - Current
  • Streamlined operational processes, enhancing efficiency across multiple locations.
  • Trained and mentored General Managers in best practices for service delivery.
  • Developed and executed strategic plans to optimize area operations and productivity.
  • Analyzed performance metrics to identify improvement opportunities within operations.
  • Collaborated with cross-functional teams to address customer feedback effectively.
  • Reduced employee turnover rates by creating a positive work environment that encouraged teamwork, collaboration, and professional growth.

General Manager

Taco Bell
San Luis Obispo, CA
03.2025 - 01.2026
  • Oversaw daily operations to ensure adherence to company standards and protocols.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.

Assistant Manager

Taco Bell
San Luis Obispo, CA
11.2024 - 02.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Led team meetings to communicate goals, share feedback, and motivate staff performance.
  • Managed inventory levels, ensuring optimal stock for efficient service delivery.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Shift Manager

Taco Bell
San Luis Obispo, CA
05.2023 - 10.2024
  • Supervised daily operations to ensure efficient service and adherence to quality standards.
  • Trained and mentored team members on food safety protocols and operational procedures.
  • Managed inventory levels, reducing waste through effective stock rotation and ordering processes.

Crew Team Member

Jack in the Box
San Luis Obispo, CA
08.2022 - 04.2023
  • Prepared and assembled food items according to established safety and quality standards.
  • Delivered exceptional customer service through efficient order processing and communication.
  • Maintained cleanliness and organization of workstations in adherence to health regulations.
  • Managed cash register operations, including accurate cash handling and transactions.

Education

Bachelor of Science - International Business

Universidad De Sonora
Hermosillo, Sonora M.X

Skills

  • Operational excellence
  • Problem-solving
  • Time management
  • Multitasking Abilities
  • Reliability
  • Teamwork and collaboration
  • Adaptability and flexibility
  • Continuous improvement

Certification

Apex Cerification

ServSafe Certification

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Area Coach of Operations

Taco Bell
02.2026 - Current

General Manager

Taco Bell
03.2025 - 01.2026

Assistant Manager

Taco Bell
11.2024 - 02.2025

Shift Manager

Taco Bell
05.2023 - 10.2024

Crew Team Member

Jack in the Box
08.2022 - 04.2023

Bachelor of Science - International Business

Universidad De Sonora
Hector Rodriguez Monge