Hector Rodriguez Monge
San Luis Obispo,CA
Summary
Adaptable and solution-focused with talent for optimizing team performance and operational efficiency. Possesses comprehensive understanding of business operations and process improvement, coupled with strong analytical and problem-solving skills. Driven to enhance productivity and achieve measurable results through effective team leadership.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Area Coach of Operations
Taco Bell
San Luis Obispo, CA
02.2026 - Current
- Streamlined operational processes, enhancing efficiency across multiple locations.
- Trained and mentored General Managers in best practices for service delivery.
- Developed and executed strategic plans to optimize area operations and productivity.
- Analyzed performance metrics to identify improvement opportunities within operations.
- Collaborated with cross-functional teams to address customer feedback effectively.
- Reduced employee turnover rates by creating a positive work environment that encouraged teamwork, collaboration, and professional growth.
General Manager
Taco Bell
San Luis Obispo, CA
03.2025 - 01.2026
- Oversaw daily operations to ensure adherence to company standards and protocols.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Assistant Manager
Taco Bell
San Luis Obispo, CA
11.2024 - 02.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Led team meetings to communicate goals, share feedback, and motivate staff performance.
- Managed inventory levels, ensuring optimal stock for efficient service delivery.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Shift Manager
Taco Bell
San Luis Obispo, CA
05.2023 - 10.2024
- Supervised daily operations to ensure efficient service and adherence to quality standards.
- Trained and mentored team members on food safety protocols and operational procedures.
- Managed inventory levels, reducing waste through effective stock rotation and ordering processes.
Crew Team Member
Jack in the Box
San Luis Obispo, CA
08.2022 - 04.2023
- Prepared and assembled food items according to established safety and quality standards.
- Delivered exceptional customer service through efficient order processing and communication.
- Maintained cleanliness and organization of workstations in adherence to health regulations.
- Managed cash register operations, including accurate cash handling and transactions.
Education
Bachelor of Science - International Business
Universidad De Sonora
Hermosillo, Sonora M.XSkills
- Operational excellence
- Problem-solving
- Time management
- Multitasking Abilities
- Reliability
- Teamwork and collaboration
- Adaptability and flexibility
- Continuous improvement
Certification
Apex Cerification
ServSafe Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Area Coach of Operations
Taco Bell
02.2026 - Current
General Manager
Taco Bell
03.2025 - 01.2026
Assistant Manager
Taco Bell
11.2024 - 02.2025
Shift Manager
Taco Bell
05.2023 - 10.2024
Crew Team Member
Jack in the Box
08.2022 - 04.2023
Bachelor of Science - International Business
Universidad De Sonora