Jarvella CLARK-ANDERSON
Taco Bell DRG
Moreno Valley,CA
29
years of professional experience
Experienced food service manager with over 23 years of experience in the food service industry. Motivational leader and organizational problem-solver with advanced supervisory, team building, and customer service skills. Experience in stepping into roles and quickly making positive changes to drive company success.
Work History
Area Coach of Operations
5 Years 11 Months- Opened five new retail locations to expand market presence
- Certified two MTM stores in my district
- Ensured each store stays in budget while also profiting
- Ensure each store stayed in budget while also profiting
- Ensured food and operations are up to standards
- Assisted in hiring management team
- Managed vendor relationships, ensuring timely delivery of goods and services while achieving competitive pricing.
- Improved customer satisfaction with timely resolution of service issues and proactive communication.
- Performed administrative educational support tasks, monitoring costs, scheduling classes, setting up equipment and coordinating employee enrollment.
General Manager
3 Years 4 Months- Managed budget implementations, employee reviews, training, and schedules while negotiating contracts to optimize resource allocation.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Cultivated strong relationships with clients, vendors, and partners to drive long-term success and loyalty.
- Achieved promotion to Area Coach, overseeing multiple locations and enhancing operational efficiency.
Training Store Manager
7 Years 4 Months- Conducted certification training for managers across nine stores
- Drove sales growth through strategic initiatives over two years
- Enhanced weekly sales performance from $22,000 to $43,000
Senior Assistant Manager
5 Years 8 Months- Opened eight of the nine stores in the franchise
- Ranked top two for the company side and franchise alone by dropping customer complaints by 90%
- Coordinated and supervised department functions for team of 35+ employees, streamlining operations and improving overall performance.
- Oversaw daily operations, ensuring compliance with company policies and industry regulations while optimizing resources for maximum output.
- Fostered positive work environment through effective communication and team-building activities, enhancing employee satisfaction.
- Improved employee retention by implementing comprehensive training programs and robust performance management systems.
- Managed inventory to maintain optimal stock levels and reduce losses from shrinkage or obsolescence.
- Led a team of junior assistants, ensuring efficient task completion and professional development.
- Mentored junior staff members to enhance their skills, promoting growth within the company.
- Managed multiple projects concurrently, ensuring on-time and on-budget delivery.
- Out performed company standards by 30% in speed of service
- Assisted in tracking food costs to ensure budget adherence.
- Hiring+ training new hires
- Hiring and training new hires
- Performed inventory counts and prepared bank deposits
Food Service Supervisor
5 Years 6 Months- Ensured cleanliness, organization, and sanitation of guest and work areas to meet established standards.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Became a supervisor within three months
- Managed employee scheduling and payroll processing to ensure accurate time tracking
- Organized and scheduled events to ensure seamless execution and client satisfaction
Education
Associate of Arts - Business Management
GPA: 4.0 GPA
Skills
Operations Management
Operational efficiency
Budget Administration
Expense Control
Business Analysis
Sales
Schedule Management
Staff Development
Revenue Growth
Employee Interviewing
Operational Excellence
Process improvement
Timeline
Area Coach of Operations
Taco Bell DRG
01.2020 - 12.2025Read More
General Manager
Taco Bell
09.2016 - 01.2020Read More
Training Store Manager
Del Taco
03.2008 - 07.2015Read More
Senior Assistant Manager
Taco Bell
07.2002 - 03.2008Read More
Food Service Supervisor
Orthopedic Hospital
12.1996 - 06.2002Read More
Westech College
Associate of Arts from Business Management
Read More