Hector Iran Gomez Lemus
Boca Raton,FL
Summary
Proactive Commercial Manager with extensive experience in client relationship management and team recruitment. Skilled in market research, contract negotiation, and performance monitoring to drive business growth. Strong background in legal document preparation and strategic planning, dedicated to delivering exceptional customer satisfaction and operational efficiency.
Overview
24
24
years of professional experience
Work History
Commercial Manager
Port of Mariel
08.2017 - 06.2024
- Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
- Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
- Strengthened team and organization by recruiting and hiring many qualified employees.
- Enhanced product offerings by conducting market research and identifying emerging trends within the industry.
Representative Assistant
Karpowership Karadeniz Caribbean
01.2014 - 08.2017
- Enhanced customer satisfaction by addressing inquiries and resolving issues promptly.
- Supported sales initiatives by assisting in the creation of marketing materials that effectively promoted company products or services.
- Processed expense reports accurately and efficiently to maximize financial accountability within the department.
- Conducted research on industry trends or competitor developments to provide valuable insights for strategic planning purposes.
Lawyer
Port of Mariel
06.2008 - 01.2014
- Prepared and reviewed contracts and other legal documents following applicable regulations.
- Analyzed and applied legal principles and performed legal research to support litigation strategy.
- Represented clients in court proceedings, hearings and arbitrations.
- Built lasting relationships with clients by demonstrating integrity, dedication, and a genuine commitment to their success.
Maintenance Technician and Equipment Operator
Port of Mariel
06.2000 - 06.2008
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Education
J.D. - Law
University of Habana
Habana, Cuba06-2002
Skills
- Operations Management
- Team Training
- Contract terms negotiation
- Customer Relationship Management
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Commercial Manager
Port of Mariel
08.2017 - 06.2024
Representative Assistant
Karpowership Karadeniz Caribbean
01.2014 - 08.2017
Lawyer
Port of Mariel
06.2008 - 01.2014
Maintenance Technician and Equipment Operator
Port of Mariel
06.2000 - 06.2008
J.D. - Law
University of Habana
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