Overview
Work History
Education
Skills
Certification
Interests
Languages
Timeline
Generic

Heeba Altawil

Ypsilanti,MI

Overview

4
4
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Kroger's Pharmacy
09.2024 - Current
  • Communicated effectively with customers to answer questions about medications, drug interactions, and potential side effects.
  • Managed inventory and monitored medication stock levels to ensure adequate supply for patients.
  • Collaborated with pharmacists and other healthcare providers to deliver exceptional patient care and support pharmacy operations.
  • Utilized pharmacy software systems to process prescriptions, maintain patient records, and coordinate insurance billing.
  • Successfully filled and dispensed prescriptions accurately and efficiently, maintaining a high level of attention to detail.
  • Coordinated verification and filling of more than [Number] daily prescriptions in high-volume [Type] pharmacy environment.

Hospital Volunteer

Hospital of Yarmouk
05.2025 - 08.2025
  • Assisted healthcare professionals with patient care and support activities.
  • Maintained cleanliness and organization of hospital areas, ensuring a safe environment.
  • Collaborated with team members to facilitate efficient patient flow throughout the facility.
  • Engaged with patients and families, providing comfort and information as needed.

Hospital Volunteer

University of Michigan, Medical Center IT
05.2024 - 07.2024
  • Monitored inventory of supplies, alerting staff to low stock levels for timely replenishment.
  • Contributed to community outreach programs, enhancing awareness of hospital services and resources.
  • Reported patient requests, concerns, and other observations to staff.
  • Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.

Manager

Moe's Grill and More
06.2021 - 04.2024
  • Analyze monthly balance sheets and production costs. Create weekly reports of profits and food costs.
  • Trained employees in restaurant standards and customer service.
  • Resolved employee conflicts and facilitated team-building activities to improve morale

Assistant English Teacher

05.2023 - 08.2023
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives. Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Incorporated multiple types of teaching strategies into the classroom. Helped students explore concepts with engaging, learning-focused activities.

Education

Bachelor of Arts - Psychology

University of Michigan
Ann Arbor, MI
05-2026

No Degree - Psychology

Washtenaw Community College
Ann Arbor, MI
12-2023

Skills

  • Business and Leadership
  • Project Management
  • Communication Skills
  • Critical Thinking
  • Computer Literate
  • Teamwork
  • Complex Problem-solving
  • Documentation and reporting

Certification

  • CPhT - Certified Pharmacy Technician

Interests

  • Digital Art and Animation
  • Drawing and Painting
  • Interior Design
  • Fashion
  • Graphic Design
  • Music
  • Historical Exploration
  • Road Trips
  • Animal Care

Languages

Arabic
Native or Bilingual

Timeline

Hospital Volunteer

Hospital of Yarmouk
05.2025 - 08.2025

Pharmacy Technician

Kroger's Pharmacy
09.2024 - Current

Hospital Volunteer

University of Michigan, Medical Center IT
05.2024 - 07.2024

Assistant English Teacher

05.2023 - 08.2023

Manager

Moe's Grill and More
06.2021 - 04.2024

Bachelor of Arts - Psychology

University of Michigan

No Degree - Psychology

Washtenaw Community College

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