Heera Park
Fairfax,VA
Summary
Diligent beverage and cashier with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with recommendations drink and adaptable to new processes and procedures. I am always passionate and kind when i work.
Overview
9
9
years of professional experience
Work History
Barista
safeway (starbucks)
Fairfax, Virginia
11.2024 - Current
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Learned special recipe items and seasonal offerings to best meet customer needs.
Foundation Coffee
Brad kim
Fairfax, VA
11.2023 - Current
- Measured ingredients accurately to ensure consistent quality of products.
- Prepared doughs, batters and icings for pastries.
- Ensured that all food safety regulations were adhered to while handling food items.
Food and Beverage Cashier
tea do boba
Fairfax, VA
01.2023 - 11.2023
- Assisted customers with their orders, answered questions about menu items, and took accurate payment information.
- Provided superior customer service by greeting customers, responding to inquiries, and resolving complaints in a timely manner.
- Greeted incoming guests warmly and provided them with menus or specials when appropriate.
- Managed multiple tasks efficiently including taking orders, preparing drinks and food items, ringing up customers' purchases.
Instructor Assistant
Westbriar elementary school
Fairfax, VA
09.2020 - 03.2021
- Monitored special group events and off-site field trips
- Prepared folders for new cases to be entered and organized closed files
- Graded student papers, projects and assessments according to established criteria.
- Monitored attendance and academic progress of students in assigned classes.
- Observed classrooms regularly to provide feedback on instructional techniques used by instructors.
Volunteer
Vienna Baptist Church Child Care Center
Vienna, VA
09.2015 - 06.2018
- Volunteered over 300 hours with organization helping with childcare including lunch lady function
- Teacher assistant (prepared stuff, take care of kids)
Skills
- Customer Service Excellence
- Friendly and Outgoing
- Customer Relations
- Opening and Closing Duties
- Positive and Professional
Affiliations
- I have the ability to communicate well with people and have a very deligent personality.
- i am always passionate, have a big smile, and good at multitasking.
Timeline
Barista
safeway (starbucks)
11.2024 - Current
Foundation Coffee
Brad kim
11.2023 - Current
Food and Beverage Cashier
tea do boba
01.2023 - 11.2023
Instructor Assistant
Westbriar elementary school
09.2020 - 03.2021
Volunteer
Vienna Baptist Church Child Care Center
09.2015 - 06.2018
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