Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Heidi Ayala

Starbucks
DUNCANVILLE,TX
3
Languages
4
years of professional experience

Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.

Work History

Barista

4 Months
Starbucks | 04.2026 - Current
  • Prepare handcrafted beverages and food items while maintaining quality, accuracy, and speed during busy periods
  • Provide friendly and personalized customer service to create positive guest experiences
  • Operate POS systems, process payments, and accurately handle cash transactions
  • Follow Starbucks standards for beverage preparation, cleanliness, safety, and store organization
  • Collaborate with team members to maintain efficient daily operations
  • Maintained cleanliness and organization of workspace in compliance with health and safety regulations.

Target Team Member

9 Months
Target | 07.2025 - 04.2026
  • Assisted customers by providing helpful service and resolving questions to improve their shopping experience
  • Maintained organized merchandise displays and supported daily store operations
  • Processed transactions accurately while handling customer purchases
  • Worked efficiently in a fast-paced retail environment while supporting team goals
  • Assisted with stocking, organization, and maintaining a clean sales floor

Barista

9 Months
Licensed Starbucks Location (Inside Target Starbucks) | 07.2025 - 04.2026
  • Prepared coffee beverages and food items while maintaining Starbucks quality standards
  • Delivered efficient customer service during high-volume rushes
  • Operated POS system and handled cash/card transactions accurately
  • Maintained cleanliness, food safety, and organization standards
  • Supported team members to ensure smooth operations

Sales Associate

1 Year 7 Months
Optical Glasses Store | 01.2023 - 08.2024
  • Assisted customers with selecting eyeglasses and frames based on style and needs
  • Provided product recommendations and answered questions about products
  • Processed transactions and maintained organized displays
  • Delivered attentive customer service to ensure satisfaction

Education

High School Diploma

Duncanville High School | Duncanville, TX | 05.2025
  • Honor Roll 2023-2025

Skills

Beverage preparation
Positive demeanor
POS system operation
Cash handling
Safe food handling
Store cleanliness
Beverage consistency
Attention to detail
Time management
Team player
Exceptional customer service
Friendly and outgoing

Languages

Spanish
Native or Bilingual
French
Elementary
English
Native or Bilingual

Timeline

Barista

Starbucks
04.2026 - CurrentRead More

Target Team Member

Target
07.2025 - 04.2026Read More

Barista

Licensed Starbucks Location (Inside Target Starbucks)
07.2025 - 04.2026Read More

Sales Associate

Optical Glasses Store
01.2023 - 08.2024Read More

Duncanville High School

High School Diploma
Read More
Heidi Ayala