Open To Work
Heidi Carrigan
Donna's Travel Plaza
Everett,WA
Work Preference
Job Search Status:
Open to work
Work Type
Part Time
Location Preference
On-Site
Location:
Everett, WA
Open to relocation:
No
Minimum Desired Compensation
$45000/yr
16
years of professional experience
Dynamic sales associate with proven expertise at Donna's Travel Plaza, excelling in customer service and cash handling. Recognized for enhancing store appeal and resolving customer concerns swiftly, fostering loyalty and satisfaction. Strong teamwork and problem-solving skills contribute to a reliable, engaging shopping experience in fast-paced environments.
Work History
Sales Associate
1 Year 10 Months- Processed customer transactions accurately using POS register and handled cash, card, and lottery sales.
- Assisted travelers with product selection, fuel purchases, and store inquiries in fast-paced service environment.
- Restocked merchandise, beverages, and grab-and-go items to keep displays organized and customer-ready.
- Reconciled register drawer and identified discrepancies during shift-close procedures.
- Maintained clean checkout, dining, and restroom areas to support safe, welcoming store conditions.
- Resolved customer concerns promptly with courteous service and clear product information.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Associate
2 Years 7 Months- Processed customer transactions accurately using POS register and handled cash, card, and lottery sales.
- Assisted travelers with product selection, fuel purchases, and store inquiries in fast-paced service environment.
- Restocked merchandise, beverages, and grab-and-go items to keep displays organized and customer-ready.
- Reconciled register drawer and identified discrepancies during shift-close procedures.
- Maintained clean checkout, dining, and restroom areas to support safe, welcoming store conditions.
- Resolved customer concerns promptly with courteous service and clear product information.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Front Desk Clerk
3 Years 4 Months- Managed guest check-ins and check-outs using property management system.
- Answered multi-line phones, resolved inquiries, and confirmed reservations accurately.
- Processed payments, balanced cash drawer, and maintained secure transaction records.
- Coordinated with housekeeping to prepare rooms for arriving guests.
- Verified identification, occupancy details, and reservation information during arrivals.
- Addressed guest concerns promptly, ensuring professional service and smooth stays.
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
Education
High School Diploma
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Listening skills
Multi-tasking strength
Problem-solving
Excellent people skills
Reliable and punctual
Outgoing personality
Cash handling
Money handling
Cash register operation
Stocking and receiving
Timeline
Sales Associate
Donna's Travel Plaza
05.2018 - 03.2020Read More
Sales Associate
Arco Ampm
01.2015 - 08.2017Read More
Front Desk Clerk
Best Lynnwood Motor Inn
06.2004 - 10.2007Read More
Sultan Senior Highschool
High School Diploma
Read More