Heidi Gebhard
Oconomowoc,WI
Summary
Adept at multitasking and memory retention, I enhanced customer satisfaction at Badger Burger by providing attentive service and streamlining operations. My background spans from food service to real estate assistance, where I elevated brand visibility and expedited transactions. Skilled in team collaboration and customer service, I consistently prioritize service excellence and achieve significant achievements in diverse roles.
Overview
8
8
years of professional experience
Work History
Server
Badger Burger
03.2024 - 09.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Bartender
Red White and Blue
10.2023 - 12.2023
- Upheld strict regulations for safe alcohol service and food safety.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Realtor Assistant
Redefined Realty
03.2022 - 02.2023
- Elevated brand visibility through strategic social media campaigns and targeted advertising efforts, broadening potential clientele reach.
- Expedited deal closings with meticulous preparation of contract addenda, amendments, disclosures, and other transaction-related paperwork.
- Streamlined communication between clients and realtors, ensuring timely responses to inquiries and facilitating smooth transactions.
Restaurant Hostess
Coco's Seafood and Steakhouse
01.2020 - 01.2021
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
Server
Delafield Brewhaus
03.2019 - 11.2019
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Zookeeper
Mobil Gas Station
08.2018 - 01.2019
- Assisted with the development of new exhibits or renovations by providing input on species-specific requirements and optimal exhibit design features.
- Provided exceptional customer service while addressing visitor concerns or answering questions related to zoo operations or specific animals on display.
- Minimized stress on animals during routine husbandry tasks by employing low-stress handling techniques based on each species'' unique characteristics.
Order Taker
Rosatis
01.2017 - 08.2018
- Checked outgoing orders for accuracy before delivery.
- Demonstrated excellent multitasking skills under pressure; managed multiple telephone lines while efficiently processing orders.
- Welcomed customers and provided quick and attentive service.
Education
High School Diploma -
University of Wisconsin Whitewater
Whitewater, WISkills
- Strong work ethic
- Memory retention
- Customer service
- Service prioritization
- Team collaboration
Timeline
Server
Badger Burger
03.2024 - 09.2024
Bartender
Red White and Blue
10.2023 - 12.2023
Realtor Assistant
Redefined Realty
03.2022 - 02.2023
Restaurant Hostess
Coco's Seafood and Steakhouse
01.2020 - 01.2021
Server
Delafield Brewhaus
03.2019 - 11.2019
Zookeeper
Mobil Gas Station
08.2018 - 01.2019
Order Taker
Rosatis
01.2017 - 08.2018
High School Diploma -
University of Wisconsin Whitewater
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