Heidi George
Marshall,TX
Summary
Dynamic Health Unit Clerk with extensive experience at Hospitality Health ER, excelling in patient coordination and healthcare software utilization. Proven ability to enhance patient flow and communication, ensuring compliance with HIPAA standards. Strong organizational skills and a commitment to exceptional customer service drive successful outcomes in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Health Unit Clerk
Hospitality Health ER
07.2020 - Current
- Schedule medical imaging for Longview and Tyler ER locations.
- Coordinate patient transfers to higher levels of care.
- Utilize medical software for scheduling, imaging reports, and bed board management.
- Serve as a liaison between patients, nurses, physicians, and visitors.
- Manage inbound calls from medical transport teams and outpatient facilities.
- Prepare radiology and laboratory orders.
- Operate office equipment including phone systems, copiers, and fax machines.
Service Coordinator
Xplor
08.2019 - 07.2020
- Organized service and engagement opportunities for students at Hiram College.
- Maintained resource directories and student support systems.
- Collaborated with advisors to improve student involvement.
- Developed marketing and academic-support materials.
- Analyzed student participation data for program improvement.
Admissions Secretary
Jarvis Christian College
02.2019 - 05.2019
- Assisted prospective and current students with the admissions process.
- Reviewed applications and maintained accurate student records.
- Coordinated financial aid guidance and provided referrals.
- Managed department calls, mail, and office communications.
- Supported front-office operations for efficient workflow.
Education
Associate of Applied Science - Physical Therapist Assistant
Kilgore College
Kilgore, TX05.2026
Bachelor of Science - Kinesiology
Jarvis Christian College
Hawkins, TX05.2019
Skills
- Customer service and communication
- Medical terminology
- Healthcare coordination
- HIPAA compliance
- Healthcare software
- Heartsaver first aid CPR AED (first aid CPR AED)
- Problem-solving abilities
- Patient health information Access
- Telephone etiquette
- Decision-making
- Multitasking capacity
- Adaptable and flexible
- Medical records
- Computer and data entry skills
- Emergency room experience
- Organization and time management
- Marketing and program coordination
- Stress management
- Patient scheduling / coordination
Honors And Accomplishments
- Miss Jarvis Christian College, Recognized for leadership, service, and academic excellence. Volunteer involvement included breast cancer awareness, adoption support, Alzheimer's advocacy, food bank drives, campus clean-ups, and assisted-living outreach. Four-time RRAC Scholar-Athlete.
- Betty Either Character Athlete of the Year, Awarded for exemplifying NAIA Champions of Character values: respect, responsibility, integrity, sportsmanship, and servant leadership.
Affiliations
Proud member of Delta Sigma Theta Sorority Incorporated- volunteer often in the community
Timeline
Health Unit Clerk
Hospitality Health ER
07.2020 - Current
Service Coordinator
Xplor
08.2019 - 07.2020
Admissions Secretary
Jarvis Christian College
02.2019 - 05.2019
Associate of Applied Science - Physical Therapist Assistant
Kilgore College
Bachelor of Science - Kinesiology
Jarvis Christian College