Summary
Overview
Work History
Education
Skills
References
Attributes
Timeline
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Heidi VanScoyk

Mesa,AZ

Summary

Dedicated and versatile professional with extensive experience across multiple industries. Known for exceptional communication skills, organizational skills, and a proactive approach to problem-solving. Adept at working with diverse teams, fostering strong relationships with guests/customers, and thriving in fast-paced environments.

Overview

14
14
years of professional experience

Work History

Server

Multiple Establishments
11.2010 - 02.2024
  • Adapted to various dining settings including upscale establishments and casual venues.
  • Resolved customer issues efficiently while preserving positive relationships.
  • Raised profit margins by skillfully utilizing upselling practices combined with detailed knowledge of menu selections, featured items, current discounts.
  • Demonstrated high levels of self-motivation and personal responsibility.
  • Fostered connections with diners, promoting repeat patronage.

Nutrition Services Worker

Gilbert Public Schools
09.2024 - Current
  • Adapted swiftly to work in any of the 39 different school cafeterias and kitchens on a given day.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers, managers, and students.

Real Estate Developer

Self-employed
12.2017 - 08.2022
  • Contributed to the creation and planning of large-scale real estate development projects.
  • Conducted routine property inspections to evaluate conditions.
  • Boosted property prices with effective renovation projects.
  • Enhanced efficiency in project handling, ensuring development milestones met their deadlines.
  • Cultivated relationships with lenders, investors, and vendors.

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Franchise Operations

Multi-location Franchise
02.2014 - 04.2017
  • Company Overview: Contributed to the growth and success of a multi-location hearing aid franchise in Florida and Arizona.
  • Enhanced franchise operations by staying updated on industry trends.
  • Promoted smooth functionality by promptly managing patient inquiries and concerns using face-to-face interactions, emails, and phone calls.
  • Partnered with large-scale investors to facilitate company growth.

Education

Associates degree - General Studies

Eastern Arizona College

Spanish proficiency certificate -

Universidad Internacional

Skills

  • Exceptional communication skills
  • Effective customer upselling
  • Energetic and positive attitude
  • Exceptional customer service
  • Alcohol awareness
  • Conflict resolution

References

Available upon request.

Attributes

Highly motivated and proactive individual with a passion for customer service. Skilled at finding innovative solutions and maximizing efficiency. Possesses a positive attitude, adaptability, empathy and resilience in challenging situations. Thrives in fast paced environments and loves working with all types of people.

Timeline

Nutrition Services Worker

Gilbert Public Schools
09.2024 - Current

Real Estate Developer

Self-employed
12.2017 - 08.2022

Franchise Operations

Multi-location Franchise
02.2014 - 04.2017

Server

Multiple Establishments
11.2010 - 02.2024

Spanish proficiency certificate -

Universidad Internacional

Associates degree - General Studies

Eastern Arizona College
Heidi VanScoyk