Heidy Chavez
Chowchilla,CA
Summary
Dedicated front desk receptionist with strong customer service and problem-solving skills. Expert in managing patient scheduling and maintaining organized records to enhance office efficiency.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Olive Dental Care
106 W Alexander Ave, Merced, CA 95348
09.2022 - 04.2026
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Coordinated patient intake processes, ensuring accurate documentation and compliance with protocols.
- Provided exceptional customer service while addressing patient inquiries and concerns promptly.
- Maintained organized records of patient information using dental practice management software.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Collected room deposits, fees, and payments.
- Developed strong working relationships with team members, fostering a positive work environment.
Customer Service Cashier
Good Times Donuts
1000 Robertson Blvd, Chowchilla, CA 93610
06.2021 - 09.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and recommendations to enhance satisfaction.
- Managed cash drawer, ensuring accurate cash handling and accountability.
- Maintained cleanliness and organization of service area to promote a welcoming environment.
- Managed multiple tables efficiently, maintaining a steady flow of orders during peak hours.
Cashier
Panaderia Conchita
117 S 3rd St, Chowchilla, CA 93610
01.2021 - 08.2022
- Processed customer transactions efficiently using cash register and point-of-sale systems.
- Maintained accurate cash drawer balances and reconciled discrepancies daily.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Handled returns and exchanges while adhering to store policies and procedures.
- Collaborated with team members to ensure store cleanliness and organization standards were met.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree -
Merced College
Merced, CAHigh School Diploma -
Chowchilla Union Hight School
805 Humboldt Ave, Chowchilla, CA 9361006-2022
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Data entry
- Problem-solving skills
- Team collaboration
- Appointment scheduling
- Spanish Speaking
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Olive Dental Care
09.2022 - 04.2026
Customer Service Cashier
Good Times Donuts
06.2021 - 09.2022
Cashier
Panaderia Conchita
01.2021 - 08.2022
No Degree -
Merced College
High School Diploma -
Chowchilla Union Hight School