Heidy Hurst
Brentwood,CA
Summary
Expert negotiator with 20+ years in Real Estate Sales, consistently achieving company objectives and delivering quality results. Strong communication and teamwork skills enhance service delivery and client satisfaction. Committed to continuous learning and professional growth, with a focus on improving customer satisfaction and driving positive outcomes.
Overview
26
26
years of professional experience
1
1
Certification
Work History
New Home Sales Host For Lennar Homes
Smart Staffing/Temps Plus
Stockton, CA
05.2025 - Current
- Facilitated openings and closings of homes for prospective buyers and appraisers.
- Maintained model homes in presentable condition for client viewings.
- Updated flyers and brochures with current pricing to attract potential clients.
- Greeted guests upon arrival, ensuring a welcoming atmosphere.
- Assisted Sales Associates in achieving sales objectives.
- Created inventory of closing gifts to enhance client experience.
- Anticipated customer needs, delivering exceptional service throughout interactions.
Realtor
REMAX Crossroads
Brentwood, CA
11.1999 - 05.2025
- Managed real estate transactions from initiation to closing for buyers and sellers.
- Established relationships with banks, attorneys, lenders, and builders to streamline processes.
- Promoted listings through social media marketing, open houses, and newsletters, enhancing visibility.
- Drafted contracts, purchase agreements, closing statements, and leases to ensure compliance.
- Coordinated appraisers and inspectors to facilitate successful closings on schedule.
- Maintained sales pipeline by diligently following up with prospects and leads.
- Advised clients on market trends, pricing strategies, and legal requirements for transactions.
- Scheduled weekly client appointments to address property needs and preferences.
Office Manager, Dispatcher
Hurst Plumbing Inc
Brentwood, CA
01.2000 - 11.2012
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Used judgment and initiative in handling confidential matters and requests.
- Managed office inventory and placed new supply orders.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Assisted in recruiting, onboarding and training new employees.
Education
High School Diploma -
Milpitas High School
Milpitas, CA06-1983
Some College (No Degree) - Business
Ohlone College
Fremont, CASkills
Office organization and resource allocation
- Team collaboration and problem solving
- Communication skills
- Beverage preparation and cleanliness
- Phone etiquette
- Customer service expertise
- Property showing coordination
- Time management
- Real estate transactions
- Market analysis
- Contract drafting
- Client relationship management
- Social media marketing
- Sales pipeline management
- Property valuation
- Open house coordination
- Skilled negotiation strategies
- Lead generation
- House showings
- Database management
- CA licensed real estate agent
- MLS updating
- Traditional marketing strategies
- Accomplished in commission sales
Affiliations
- Gym time
- Cooking
- Serving At My Local Church
- Time With Grandchildren
- Boating and I love the outdoors
Accomplishments
- Top Producer 1% Contra Costa County
- Gold Winner for Best Realtor in Brentwood 2005-2021
- Top Agent Magazine Contra Costa County-2020
- REMAX Execute Club Award-2023
- REMAX Hall of Fame Sales Agent-2017
Certification
- Real Estate License Since 1999
- UC Berkley Execute Education Certificate for Skilled Negotiations
Languages
2
References
References available upon request.
Languages
Spanish
Elementary
Education and Training
E-Pro
CDPE Short Sale Certified
UC Berkley Negotiating Skills Certified
References
References available upon request.
Timeline
New Home Sales Host For Lennar Homes
Smart Staffing/Temps Plus
05.2025 - Current
Office Manager, Dispatcher
Hurst Plumbing Inc
01.2000 - 11.2012
Realtor
REMAX Crossroads
11.1999 - 05.2025
High School Diploma -
Milpitas High School
Some College (No Degree) - Business
Ohlone College
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