Heidy Lemus
Yakima,WA
Summary
Energetic and motivated student with a strong work ethic and passion for teamwork. With several years of experience juggling multiple priorities to ensure the job is done correctly. Quick learner with experience in leadership, communication, customer service and money handling.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Assistant Manager
Just Sports
Yakima, Washington
09.2025 - Current
- Resolved customer inquiries and ensured high satisfaction levels.
- Trained new staff on product knowledge and customer service techniques.
- Processed customer transactions accurately and efficiently at a busy retail environment.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Sales Associate
Forever 21
Yakima, Washington
05.2023 - 03.2025
- Welcomed customers warmly upon entering the store. and provided exceptional customer service.
- Addressed customer inquiries and resolved issues to improve satisfaction and foster loyalty.
- Processed transactions accurately using point-of-sale systems.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Organized displays and restocked merchandise to enhance store appearance and attract customers.
Education
Associate of Science -
Yakima Valley Community College
Yakima, WA08-2026
High School Diploma -
West Valley High School
Yakima06-2024
Skills
- Transaction processing
- Cash management
- Customer service
- Employee training
- Sales assistance
- Team collaboration
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Assistant Manager
Just Sports
09.2025 - Current
Sales Associate
Forever 21
05.2023 - 03.2025
Associate of Science -
Yakima Valley Community College
High School Diploma -
West Valley High School