Helaine Marie Balboni
Greenwich,CT
Summary
Creative Salon Owner with over 25 years of experience. Passion for delivering hair artistry and outstanding customer service. Friendly and versatile with proven sales generation to build lasting relationships with loyal clientele. Expertise in Ouidad curly hair and hair coloring , foilage and color correction.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Salon Owner
Self-employeed
02.2004 - Current
- Oversaw daily salon operations and performed general salon tasks.
- Maintained daily, monthly and quarterly records of costs and revenue.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Maintained staff records and work schedules.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Organized employee shifts and took peak times and seasonality into consideration.
Functional Lead
Hillview Country Club
10.2005 - 04.2015
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Master Stylist
Dellaria Salon
03.1995 - 01.2000
- Initiated and engaged clients in conversations as part of personalized service.
- Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
- Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
- Investigated and resolved complaints to satisfy guests and maintain good business practices.
Education
Ouidad Certified - Hairstyling
Ouidad
NYC10.2012
High School Diploma -
Shawsheen Valley School
Billerica, MA05.1990
Skills
- Planning and Execution
- Business Growth and Retention
- Staffing
- Artistic Flair
- Business Development
- Business Management
- Hair Coloring
- Blow Drying and Styling
- Hair Cutting
- Financial Management
- Highlighting
- Customer service excellence
Accomplishments
Established Helaine Marie in 2004
Granted copyright in 2012 for "Foliage Foil"
Certification
Ouidad
Goldwell
Wella
KMS
Framesi
Moroccan Oil
Keratin Complex
Keratin Color Complex
Babe Hair extensions
Aviva Organic Spray Tanning
Redken
Timeline
Functional Lead
Hillview Country Club
10.2005 - 04.2015
Salon Owner
Self-employeed
02.2004 - Current
Master Stylist
Dellaria Salon
03.1995 - 01.2000
Ouidad Certified - Hairstyling
Ouidad
High School Diploma -
Shawsheen Valley School