Helen Hassel
Columbus,OH
Summary
Dynamic Patient Care Coordinator at Ability Chiropractic with strong organizational skills and a commitment to HIPAA compliance. Enhanced patient satisfaction through effective appointment scheduling and streamlined communication. Proven ability to foster positive relationships, ensuring a supportive environment for both patients and healthcare providers. Critical thinker dedicated to improving care experiences.
Overview
13
13
years of professional experience
Work History
Patient Care Coordinator
Ability Chiropractic
08.2024 - 06.2025
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Paraprofessional
Fredericktown Local School District
09.2012 - 08.2024
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
Education
No Degree - Photography
The Art Institutes
Pittsburgh, PASkills
- Critical thinking skills
- HIPAA compliance
- Appointment scheduling
- Organizational skills
Timeline
Patient Care Coordinator
Ability Chiropractic
08.2024 - 06.2025
Paraprofessional
Fredericktown Local School District
09.2012 - 08.2024
No Degree - Photography
The Art Institutes
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