Helen Hassel
Columbus,OH
Summary
Dynamic Patient Care Coordinator at Ability Chiropractic with strong organizational skills and a commitment to HIPAA compliance. Enhanced patient satisfaction through effective appointment scheduling and streamlined communication. Proven ability to foster positive relationships, ensuring a supportive environment for both patients and healthcare providers. Critical thinker dedicated to improving care experiences.
Overview
13
13
years of professional experience
Work History
Patient Care Coordinator
Ability Chiropractic
Columbus Grove, OH
08.2024 - 06.2025
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Paraprofessional
Fredericktown Local School District
Fredericktown, OH
09.2012 - 08.2024
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
Education
No Degree - Photography
The Art Institutes
Pittsburgh, PASkills
- Critical thinking skills
- HIPAA compliance
- Appointment scheduling
- Organizational skills
Timeline
Patient Care Coordinator
Ability Chiropractic
08.2024 - 06.2025
Paraprofessional
Fredericktown Local School District
09.2012 - 08.2024
No Degree - Photography
The Art Institutes