Helen Lainez
Victorville,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Mail Carrier
United States Post Office
09.2006 - Current
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
- Enhanced customer satisfaction with timely and accurate mail delivery to both residential and commercial addresses.
- Maintained a high level of safety by adhering to traffic laws, utilizing defensive driving techniques, and navigating various weather conditions.
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
- Helped maintain a clean work environment in the post office facility by participating in regular cleaning tasks as needed.
Data Conversion Operator
United States Post Office
08.2002 - 02.2006
- Enhanced data conversion accuracy by meticulously verifying input and output data.
- Utilized keypunch and electronic data entry machines from source documents to input source used by computer processing.
- Reduced data errors through diligent quality control checks and validations.
- Entered coded address information into computer using standard alphabetic, numeric, and special function keys.
Education
Phlebotomy Technician
Multiskilled Medical Certifications Institute, Inc
Victorville, CA06.2007
Health Care Occupations
Regional Occupational Program
Victorville, CA07.2006
Spanish Court Interpreting/Translating
East Los Angeles College
Monterey Park, CA08.1998
Skills
- Team Player
- Multitasking
- Organizational Skills
- Office Skills
- Customer Service
- Continuous learning
- Mail Handling
Timeline
Mail Carrier
United States Post Office
09.2006 - Current
Data Conversion Operator
United States Post Office
08.2002 - 02.2006
Phlebotomy Technician
Multiskilled Medical Certifications Institute, Inc
Health Care Occupations
Regional Occupational Program
Spanish Court Interpreting/Translating
East Los Angeles College
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