Dynamic and dedicated professional with a strong work ethic, proven at Cintas, where I enhanced operational efficiency through effective teamwork and quality control. Skilled in assembly line operations and safety procedures, I consistently met production goals while fostering a positive work environment and ensuring workplace cleanliness.
Hi, I’m
Helen LeGaux
Harvey,LA
Summary
Overview
15
years of professional experience
Work History
Cintas
Line Worker
03.2008 - 03.2009
Job overview
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Participated in training sessions to enhance skills and knowledge.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
- Used equipment properly to avoid workplace hazards or injuries.
- Enhanced workplace safety by strictly following safety protocols and participating in relevant training programs.
- Ensured consistent product quality through rigorous quality control checks and adherence to company standards.
- Demonstrated flexibility in adjusting work hours or tasks according to fluctuating production needs or emergencies.
- Assisted quality assurance by inspecting items and removing defective parts.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Reduced downtime by maintaining equipment, performing regular inspections, and promptly addressing issues.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Collaborated with other departments to optimize production workflows.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Inspected products and machines to maintain quality and efficiency.
Merlin Entertainments Group Ltd.
Candy Maker
05.2005 - 03.2008
Job overview
- Contributed to company growth with the development of unique flavor combinations that set products apart from competitors.
- Collaborated with marketing team to create promotional materials for seasonal products, resulting in higher sales revenue.
- Coordinated closely with sales teams to forecast demand trends accurately, allowing efficient production scheduling.
- Established strong relationships with suppliers, negotiating favorable terms for high-quality ingredients at competitive prices.
- Improved customer satisfaction through timely fulfillment of custom orders and prompt response to inquiries.
- Optimized workflow by delegating tasks efficiently among team members based on individual strengths and skills.
- Ensured safety compliance by enforcing workplace guidelines and conducting regular safety audits within the facility.
- Reduced waste by implementing inventory management techniques and proper storage methods for raw materials.
- Maintained a clean and sanitary work environment, adhering to industry standards and health regulations.
- Enhanced candy production quality by implementing strict quality control measures and monitoring procedures.
- Provided training for new hires on candy making techniques, ensuring consistency in product quality across the team.
- Assisted with budget planning for the department, making cost-effective decisions regarding ingredient procurement and labor allocation.
- Assembled and packaged food items securely to meet company standards.
- Worked in production to improve efficiency.
- Adhered to company safety policies and procedures for proper food safety and sanitation.
- Discarded expired food items and disposed of waste for hygienic food preparation environments.
- Kept work areas clean, neat and organized to promote safety, productivity and team success.
- Cleaned and sterilized factory processing containers and work areas to keep foods safe.
- Chose, inspected, weighed, and measured ingredients for each production run.
- Sorted final products according to specified regulatory, customer or company standards.
Norwegian Cruise Line
Stateroom Attendant
06.2002 - 09.2005
Job overview
- Demonstrated versatility in adapting to different cabin layouts, sizes, and guest preferences while maintaining service excellence.
- Streamlined inventory management through accurate records keeping of supplies consumed per stateroom assignment in compliance with cost control measures set forth by the company.
- Supported overall ship operations through effective communication with various departments, attending regular staff meetings, and sharing relevant information as needed.
- Assisted guests in locating onboard amenities or services by providing accurate directions and relevant information as needed.
- Upheld brand reputation through adherence to company standards for appearance, grooming, and uniform maintenance while on duty.
- Preserved guest privacy by strictly adhering to confidentiality protocols regarding personal belongings or sensitive information encountered during room servicing duties.
- Safeguarded passengers' health and well-being by executing sanitation protocols and disinfection procedures in alignment with established guidelines, ensuring a clean and safe environment.
- Participated in emergency drills and safety training sessions to ensure readiness in the event of any shipboard incidents.
- Increased efficiency in room turnovers by effectively managing daily task assignments and time management.
- Assisted with luggage handling during embarkation and disembarkation processes for seamless transitions between ports of call.
- Maximized guest comfort by replenishing amenities, linens, and other supplies according to established guidelines.
Brooks Grocery
Cashier Team Lead
01.2000 - 01.2005
Job overview
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
- Trained team members on cash register operation and cash handling.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer loyalty and retention.
- Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
- Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
- Provided backup support during high traffic periods by stepping into cashier roles when necessary.
- Contributed to a positive work environment by proactively addressing conflicts among team members.
- Monitored areas for security issues and safety hazards.
- Collaborated with management to develop strategies for improving the overall shopping experience.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Learned duties for various positions and provided backup at key times.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Applebee's Grill + Bar
Head Chef
07.1994 - 03.2000
Job overview
- Placed orders to restock items before supplies ran out.
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Hired, managed, and trained kitchen staff.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Maintained well-organized mise en place to keep work consistent.
- Fostered a positive working environment by promoting teamwork and open communication among all kitchen staff members.
- Maintained strict adherence to health department regulations by enforcing proper food handling practices throughout the kitchen area.
- Obtained fresh, local ingredients to lower grocery costs.
- Led staff meetings to discuss upcoming events, address concerns or challenges, and reinforce company values as well as expectations within the workplace environment.
- Trained junior chefs in advanced culinary techniques and food safety procedures, helping them grow professionally within the industry.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Oversaw kitchen equipment maintenance schedules, ensuring reliable performance and longevity of crucial appliances.
- Collaborated with front-of-house team to ensure seamless service during high-volume periods, resulting in increased customer satisfaction rates.
- Coordinated employee schedules and developed staff teams to boost productivity.
- Designed visually appealing plated presentations that enhanced both taste appeal and overall dining experience for patrons.
- Maintained high standards of kitchen cleanliness, consistently passing inspections with exemplary ratings.
- Ensured optimal food quality and safety, rigorously adhering to health and sanitation guidelines.
- Engaged with customers to gather feedback, using insights to refine dishes and service.
- Boosted team morale and reduced turnover by developing comprehensive training program for new chefs.
- Adapted quickly to industry trends and dietary innovations, ensuring menu remained relevant and appealing.
- Secured significant increase in repeat customers, curating seasonal menu that highlighted local ingredients.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Set up and broke down kitchen for service.
- Disciplined and dedicated to meeting high-quality standards.
Education
Norwegian Hawaii
Stateroom Attendant from Professional Service
University Overview
Hair Technician Academy New Orleans, LA
Hairstyles And Professional Haircut from Logistics And Supply Chain Management
11.1985
University Overview
Alcee Forcier High School New Orleans, LA
Graduate Certificate from High School Teaching
06.1984
University Overview
Skills
- Teamwork and collaboration
- Attention to detail
- Workplace cleanliness
- Safety procedures
- Dedicated and strong work ethic
- Safety monitoring
- Product labeling and packaging
- Assembly line operations
- Hand-eye coordination
- Inventory counts
- Shipping orders
- Quality control analysis
- Quality assurance
- Warehouse storage
- Inventory control
- Product inspection
- Line housekeeping
- Weight estimation
- Good communication
- Punctual and reliable
- Strong work ethic
- Line work
- Positive attitude
- Picking and packing
- Following instructions
- Equipment setup
- Safety standards compliance
- Teamwork and coordination
- Worksite safety
Affiliations
Affiliations
Christ The King Church
Timeline
Line Worker
Cintas
03.2008 - 03.2009
Candy Maker
Merlin Entertainments Group Ltd.
05.2005 - 03.2008
Stateroom Attendant
Norwegian Cruise Line
06.2002 - 09.2005
Cashier Team Lead
Brooks Grocery
01.2000 - 01.2005
Head Chef
Applebee's Grill + Bar
07.1994 - 03.2000
Norwegian
Stateroom Attendant from Professional Service
Hair Technician Academy
Hairstyles And Professional Haircut from Logistics And Supply Chain Management
Alcee Forcier High School
Graduate Certificate from High School Teaching
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