Kayla stewart
Harvey,LA
Summary
Expert professional experienced at overseeing and handling several of kitchen staff. Skilled at managing and guiding multiple simultaneous meal prep tasks. Diversely knowledgeable on all aspects of commercial kitchen operations.
Overview
10
10
years of professional experience
Work History
Bartender
Mango Mango
New Orleans, LA
02.2022 - Current
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Seafood Processor
Northline Seafoods
Dillingham, AK
06.2024 - 08.2024
- Identified potential hazards within the workplace and reported them to management.
- Trimmed, filleted, scraped, and cleaned seafood.
- Separated products according to grade, size, and color.
- Processed and packaged fresh and frozen seafood products according to customer specifications.
Casino Table Games Dealer
BoomTown
Harvey, LA
03.2022 - 01.2023
- Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
- Performed functional game duties quickly by efficiently handling money and chips.
- Explained rules, took bets and delivered payouts to facilitate movement of games.
Cake Decorator
Whole Food Market
New Orleans, LA
03.2022 - 04.2022
- Decorated cakes for special occasions, showers, birthdays and christenings.
- Answered phone calls, put in orders and handled customer disputes or complaints.
- Cleaned display cases, utensils and working spaces to keep sanitary work environment.
- Worked with common cake decorating and baking tools, such as mixers and carving tools.
Cocktail Server
Frankie’s lounge
Houston, TX
01.2020 - 02.2022
- Recommended and served alcoholic beverages to patrons during high-volume shifts.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Suggested cocktail choices based on customer preference, daily specials and inventory availability.
Dietary Aide
Harris Health Ben Taub Hospital
Houston, TX
11.2019 - 02.2022
- Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
- Set tables before patients arrived to maintain meal plan productivity.
- Served specific meals to patients with special dietary needs.
- Delivered snacks to nurse station for distribution to specific residents.
- Offered alternative menu choices to meet diet prescription guidelines while enabling clients to receive optimal food preferences.
Assistant Manager/Cake Decorator
Dairy Queen
Cypress, TX
09.2018 - 08.2020
- Improved customer satisfaction and sales by working with store manager and colleagues.
- Established membership loyalty, executing flawless satisfaction to drive client retention.
- Cut expenses by coordinating efficient merchandising and implementing new receiving and maintenance procedures.
- Improved efficiency by training staff on best practices and protocol.
- Initiated inventory control measures to manage and replenish stock, maintain costs, meet customer demands while monitoring clothing, accessory and shoe levels.
- Maintained neat and attractive bakery food cases.
- Complied with health and sanitation practices and procedures.
- Produced frostings and creams for cakes and other edibles.
- Cleaned display cases, utensils and working spaces to ensure a sanitary work environment.
- Worked with common cake decorating and baking tools, such as mixers and carving tools.
Dietary Aide/cook
Sodexo at Memorial Herman
The Woodlands, TX
08.2019 - 07.2020
- Helped patients with special needs eat meals with kindness and patience.
- Served specific meals to patients with special dietary needs with accuracy and speed.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Replenished food items from inventory and rotated ingredients to use oldest products first.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Plated food and assessed plate presentation to maintain highest standard of food quality.
Waitress
Live Oak Grill
Houston , TX
04.2018 - 09.2018
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Assistant Manager
Smashburger Houston
Houston, TX
09.2017 - 09.2018
- Hired and scheduled staff to meet business needs and demand
- Recruited, interviewed and hired individuals which would bring passion and dedication to my team
- Monitored weekly inventory control, creating templates to ensure optimal food and beverage stock for expense elimination
- Ensured that personnel were properly trained and supervised department managers, shift leads and production personnel
- Delegated daily tasks to team members to optimize team productivity
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel
- Completed inventory audits to identify losses and project future demands
Assistant Manager
Smashburger
Baton rouge, LA
05.2015 - 09.2017
- Diminished financial discrepancies, managing monetary transactions, including deposits and credit card transactions.
- Addressed customer issues to ensure quick and successful resolution.
- Oversaw daily opening and closing procedures and helped to optimize daily operations.
- Hired, tasked and evaluated sales staff and provided comprehensive training in sales, marketing and customer service.
- Interviewed and hired team members which demonstrated dedication and added value to team.
- Processed credit and debit card payments and returned proper change for cash purchases.
- Maintained store appearance, including rack and shelving organization, store lay out and planogram planning.
- Improved customer satisfaction and sales by working with store manager and colleagues.
Delivery Driver
pizza hut
new orleans, LA
01.2017 - 08.2017
- Obtained signatures on all invoices and credits.
- Handled merchandise in accordance with product handling standards.
- Contacted customers prior to delivery to coordinate delivery times.
Warehouse Worker
fedex
baton rouge, LA
06.2016 - 11.2016
- Accurately staged and sorted products for loading.
- Maintained a clean and safe work area.
- Ensured damaged products were identified and removed when received.
- Maintained cleanliness and organization of the warehouse.
Education
Dental Assisting
Academy for Dental Assisting
2019
Skills
- Color mixing skills
- Attention to detail
- Icing methods
- Design methods
- Employee mentoring
- Inventory control
- Menu knowledge
- Excellent multi-tasker
- Dedicated team player
- Flexible
- Inventory control procedures
- Orientating and training
- Employee scheduling
- Cash handling accuracy
Affiliations
Timeline
Seafood Processor
Northline Seafoods
06.2024 - 08.2024
Casino Table Games Dealer
BoomTown
03.2022 - 01.2023
Cake Decorator
Whole Food Market
03.2022 - 04.2022
Bartender
Mango Mango
02.2022 - Current
Cocktail Server
Frankie’s lounge
01.2020 - 02.2022
Dietary Aide
Harris Health Ben Taub Hospital
11.2019 - 02.2022
Dietary Aide/cook
Sodexo at Memorial Herman
08.2019 - 07.2020
Assistant Manager/Cake Decorator
Dairy Queen
09.2018 - 08.2020
Waitress
Live Oak Grill
04.2018 - 09.2018
Assistant Manager
Smashburger Houston
09.2017 - 09.2018
Delivery Driver
pizza hut
01.2017 - 08.2017
Warehouse Worker
fedex
06.2016 - 11.2016
Assistant Manager
Smashburger
05.2015 - 09.2017
Dental Assisting
Academy for Dental Assisting
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