Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
BusinessAnalyst
Helen O’Neill

Helen O’Neill

Overland Park,KS

Summary

Driven and empathetic professional with a proven track record in customer service and technical proficiency in Adobe Photoshop and Lightroom. Excelled at Panera Bread by enhancing customer satisfaction and operational efficiency. Demonstrated exceptional work ethic and integrity, alongside patience, through diverse roles including Assistant Tutoring Teacher and Assistant Editor, significantly improving learning outcomes and photo quality.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier

Panera Bread
09.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Assistant Tutoring Teacher

Home Tutoring
08.2022 - Current
  • Assisted in creating a safe and nurturing environment that promoted emotional well-being and academic growth for all students.
  • Enhanced learning engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.

Volunteer Assistant SPED Educator

Home Setting Day Care
08.2020 - Current
  • Oversaw students in home base child care and common areas to monitor, enforce rules, and support lead teacher.
  • Improved Lead teacher with management by assisting teachers with behavioral interventions and monitoring student progress.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Built relationships and communicated with parents to provide best learning environment for children.

Assistant Editor

ImageQuest Photography
03.2021 - 07.2021
  • Ensured color accuracy across various print materials by calibrating monitors and printers regularly.
  • Enhanced overall photo quality by applying advanced editing techniques in Adobe Photoshop and Lightroom.
  • Optimized images for web use by resizing, compressing files, and adding metadata appropriately without compromising quality or load times.

Education

Psychology

Kansas State University
Manhattan, KS

Emergency Medical Sciences

Johnson County Community College
Overland Park, KS
05.2026

Emergency Medical Technology

Manhattan Area Technical College
Manhattan, KS
05.2023

High School Diploma -

Blue Valley North High School
Overland Park, KS
05.2020

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • File Organization
  • Effective Communication
  • Helping Students with Special Needs
  • Small Group and Individual Assistance
  • RAW File Processing
  • Deadline Management
  • Lesson Planning
  • Motivating students
  • Collaborative Teamwork
  • Collaborative learning
  • Cultural Competency
  • Special Education
  • Behavior Management
  • Critical Thinking
  • Growth Mindset

Certification

  • BLS - expire in 2025
  • CPR - expire in 2025


Additional Information

Growing up in a family deeply rooted in sports medicine has profoundly shaped my aspirations. My mother, a Sports Medical Physician, and my parents' business, Global Event Medicine, have provided me with unique insights into the field. Since I was 10, I’ve been actively involved in our family business, which travels nationwide to support volleyball, marathon, and triathlon events.Initially, my role was simple: making ice bags for athletes. By 14, I progressed to wrapping injuries, gaining hands-on experience with various sports-related injuries. Over the years, I learned how to support players both physically and emotionally, often assisting Athletic Trainers during events. Their expertise inspired me, and I absorbed valuable lessons on managing injuries and responding to emergencies.This immersive experience ignited my passion for emergency medical services (EMS), motivating me to pursue a career where I can combine my love for sports with medical care. I am eager to further my education and training in EMS to make a meaningful impact on athletes' lives.

Timeline

Cashier

Panera Bread
09.2022 - Current

Assistant Tutoring Teacher

Home Tutoring
08.2022 - Current

Assistant Editor

ImageQuest Photography
03.2021 - 07.2021

Volunteer Assistant SPED Educator

Home Setting Day Care
08.2020 - Current

Psychology

Kansas State University

Emergency Medical Sciences

Johnson County Community College

Emergency Medical Technology

Manhattan Area Technical College

High School Diploma -

Blue Valley North High School
Helen O’Neill